Sales Customer Service
Resume:
Melissa F. Hooks
Huntsville, AL *5810
abluml@r.postjobfree.com
OBJECTIVE: Seeking a position in your organization that rewards loyalty,
hard work, dependability and positive results in the team environment.
SUMMARY OF QUALIFICATIONS:
. Ambitious and willing to take responsibility.
. Able to work under pressure.
. Energetic, hardworking, and reliable.
. Known for handling additional duties as may be required.
EDUCATION:
Bob Jones High School
Madison, AL
Graduated 2004
Calhoun Community College
Decatur, AL
EMPLOYMENT HISTORY
Ross Stores
October 2009-March 2010
Sales Associate
Assisted customers with their purchases in the store giving all the
information to customers about merchandise regarding, to its use, care and
function. Arranged and maintained store merchandise in an orderly manner.
Trained in all areas of store to include; stock processing, customer
service-purchases and returns, fitting rooms, and sales floor servicing.
Jumping Jacks Preschool, Owens Crossroads, AL
March 2008 - June 2008
Lead Teacher
Taught 2 and 3 year olds in a preschool classroom, instructing basic
concepts and creativity, responsible for full lesson plans, meeting with
teachers and parents, general classroom duties and outside supervision, and
taking part in general school activities. Also provided parents with a
teacher they could depend on, believe in, and support.
Redstone Village Retirement Community, Huntsville, AL
Sept. 2007 - Dec. 2007
Receptionist
Responsible for answering a multi line phone, concluded the nature of calls
and transferred callers to the proper department. Successfully organized
appointments between management, residents and clients. Responsible for
typing reports, memos and other correspondence, scheduled staff meetings,
assisting Administration with projects. Accepted and distributed messages
and mails to proper departments, employees and residents. Met residents
needs and requirements with ease.
Goody's Family Clothing, Huntsville, AL
Nov. 2004 - Apr. 2005
Sales Associate
Assisted customers with their purchases in the store giving all the
information to customers about merchandise regarding, to its use, care and
function. Arranged and maintained store merchandise in an orderly manner.
Attended sales meetings. Presented information orally to others in a
working relationship to accomplish a given purpose.
SKILLS:
. Proficient in Microsoft Word, Quickbooks, and E-MD's.
. Excellent Communication and writing skills.
. Above average sales skills.
. Excellent telephone skills and multi tasking.
. Excellent interpersonal, communication and customer service skills.
. Superb time management skill.
SALARY: Open/Negotiable
References:
Juanita Washington 256-***-****
Fred Harris 256-***-****
Woody Duncan 256-***-****
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