Insurance Manager

Stephen Carl Fricke

**** ******** ****, **********, ** 27410

(c) 336-***-**** ablum3@r.postjobfree.com

Summary

Self-directed, with solid supervisory experience and broad claims and

litigation background in nearly all property and casualty insurance lines.

Significant experience creatively and efficiently resolving complex and

difficult claims. Accustomed to working independently in both agency and

other non-headquarters locations.

Experience

Trident Insurance, a division of Argonaut Insurance, Thomasville NC Nov

2003-Present

Claims & Litigation analyst Handling property, general liability,

auto, litigation and some employment claims in a public entity

environment. Worked extensively with independent adjusters, appraisers

and attorneys. Handled losses in North Carolina, South Carolina,

Georgia, Alabama and Kentucky.

Burlington Insurance, Burlington NC Feb 2003-Nov 2003

Senior Examiner handling general liability and garage and garage

keeper's legal liability losses in the southeastern United States.

This involved work as part of their excess and surplus lines business.

Royal Sun Alliance Group Dec 1993-Nov 2002

Royal Sun Alliance Insurance, Charlotte, NC. Aug 2001-Nov 2002

Claims Supervisor handling middle market claims in 10 states. Handled

business auto, general liability, GKLL, HO, auto and product liability

claims. Supervised a staff of 8 adjusters and one clerical claims

person. Prepared objectives, set goals and handled all yearly

performance evaluations for unit. Assisted in the audit for Drive to

World class performance.

Orion Auto, High Point, NC Aug 1998- Jul 2001

Claims Supervisor handling heavy auto liability losses for non-

standard auto carrier

Supervised a staff of five full time adjusters. Reviewed losses in

North Carolina ranging from BI, PD, UM and UIM. Participated in the

country wide subrogation project.

Atlantic Claims Service, Richmond, VA Jan 1997-Aug 1998

Claims Manager supervised an office with three full time adjusters,

one marketing person and one appraiser. Reviewed all Virginia claims.

Negotiated, settled and handled all litigation in Virginia. Assumed

all managerial duties including, but not limited to financial

management, communication and personnel issues.

Strickland Insurance, Greensboro, NC Dec 1993-Dec 1996

Claims Adjuster handling auto, BO, Motorcycle claims in North Carolina

and Virginia. Heavy attorney involvement along with negotiation and

claim volume.

Horace Mann Insurance Company, Raleigh, NC Aug 1991-Dec 1993

General Adjuster handling North Carolina and Virginia claims for

teachers and school administrators.

Crum & Forster Group Jun 1981 -Jul 1991

Seaboard Underwriters MGA, Burlington, NC Jul 1989- July 1991

Claims Representative handling trucker's liability losses in all 48 of

the continental United States. Handled structured settlements, entire

investigation and coverage concerns.

Crum & Forster Personal Insurance, Durham, NC Oct 1984-Jun 1989

Subrogation Specialist handling 6 states and exceeded goal of $ 24,000

per month. Also sat on the firm's arbitration committee in Raleigh NC

General Adjuster, handling 6 states, auto, HO and all personal lines

claims including umbrella and Boat owner's losses.

Crum & Forster Insurance, Syracuse, NY Jun 1981- Sep 1984

Claims Trainee & Claims Representative handling territory from

Westchester County to upstate New York. Handled all subrogation,

salvage and their agency draft program. Heavy negotiation usage in

pure comparative negligence utilizing regulation 64 and the unfair

claims practice laws.

Education

BS, Recreation Management, Montclair State University, June 1979

Other Activities

Avid motorcycle enthusiast

Greensboro Running Club, Board of Directors; Vice President, Membership

1999-Present

Officiated all levels of football for the NC High School Athletic

Association 1987-1997

Community Service Project involvement (through Running Club) 1987-Present

Running and kayaking.

Red Cross blood donor over 130 pints

Point person for Westminster Presbyterian church Motorcycle Ministry; head

usher for several services along with becoming an elder for 2008 through

2010.

Member of the North Carolina Insurance Crime information exchange NCICE

References

Furnished upon request

Contact this candidate