John Pearsall, PMP

Home Phone 610-***-****

Cell Phone 610-***-****

ablulx@r.postjobfree.com

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Professional Experience:

Sungard February 2010 - April

2010

. Project Manager, Telecommunications (contractor) - Upgrade nationwide

WAN for multiple data centers - New DWDM and PIP network deployment

and legacy circuit inventory & decommissioning.

HP Enterprise Services October 2009 - January 2010

. Project Manager, Telecommunications on a large client account in

Washington, DC

o PM for Telecom Infrastructure deployments to support data center

server consolidation - OC12 to gigabit Ethernet via Cisco Media

converters and Cisco routers; Catalyst switches

o Pt to Pt circuit provisioning and infrastructure deployment for

remote site LAN access (CSU/DSUs, routers, encryptors, and

switches)

o End-to-end PM: Survey and Design (requirements definition);

Development of BOE and BOM; Proposal writing (SOW and pricing);

procurement management; Development of the Project Plan (MS

PROJ); Project Plan execution; Project Closing

o Interaction with, and management of: NEP/TEMs; Carrier/LECs

(AT&T and Verizon); Cabling Vendor (H&M); Internal engineering

team (AT&T and HP/EDS); Procurement; administrative resources

o Customer Relationship Management - This is a customer facing

position

IBM January 1997 - July 2008

Job Functions at IBM:

. Telecommunication Manager - Client Account

o Telecom Manager on a large IBM Strategic Outsourcing (SO)

account. Service and support for multi-site Avaya and Nortel

PBXs, Rockwell Spectrum ACDs in 3 integrated regional call

centers, voice and data circuits, 5000+ nationwide Centrex

lines, LAN/WAN infrastructure, and management of a staff of 9

technical and administrative support personnel

. Sr. Project Manager, Telecom - Client Account - Network Infrastructure

deployments

o Three call center Technology upgrades from Rockwell Galaxy to

Rockwell Spectrum ACDs - Frame Relay WAN

o IBM Client Call Center buildout and relocation in Chicago -

Network infrastructure (LAN/WAN); Voice infrastructure (ACD,

PBX, VM); Cabling

o IBM Client Call Center buildout and relocation in Philadelphia -

Network infrastructure (LAN/WAN); Voice infrastructure (ACD,

PBX, VM); Cabling

o Avaya PBX and Voice Mail deployments - IBM client site in

Riverside, CA

o Remote call center implementation - IBM client site in

Philadelphia

o Network (LAN/WAN) and Nortel (81C) system upgrades - IBM client

site in Washington DC

. PMO Manager, NEP/TEM Alliances - PM Processes & Best Practices;

Customer Engagement Management; Internal Sales and Technical

Enablement

. Project Manager - IBM Telecom SW Product Development

o Software development and deployment projects. Project Manager

for the IBM Voice infrastructure products, WebSphere Voice

Server (WVS) and Embedded ViaVoice (eVV). These products are

industry leaders as SW platforms for Telecom applications (IVR

systems) and Automated Speech Recognition (ASR) in many

applications and industries, such as in-car speech systems for

the auto industry. My PM role with WVS and eVV was to manage

the SDLC phases and deliverables for new releases and, aside

from product development, manage the broader product related

interactions from customers, IBM business partners, and non-

development IBM resources

o Lead Project Manager for the SIP Server (JSR116) software

development project (IBM SWG). SIP provides the IBM SW product

line with VoIP support. I managed the IBM SIP Server

delivery/implementation for the initial Telco customer (Pre-

Beta; Beta; and GA)

J T Baker, Inc - Now Mallinckrodt Baker, Inc 1986 - December

1996

Job Functions at J T Baker, Inc:

. Team Leader, IS Infrastructure - Management Position - Personnel

management - managed 3 technical support resources and the Ops Center

Manager

o Project Manager for Fax-on-Demand network fax

o Project Manager for call center ACD implementation

o Project Manager for the implementation of SNA Server on Windows

NT

o Budget and invoice authorization $1.25 million annual budget

o Project Manager for infrastructure integration during the

transition to a new owner

o Management of the SNA network and IBM ES9000 (VM-VSE/ESA)

. Project Manager, IS Infrastructure - Technical PM

o Project Manager for the implementation of the J T Baker Novell

Network

o Procurement Manager for all computer software and hardware

o Support and maintenance of the LAN, WAN, PBX's, and IBM SNA

environments

o Hands-on cabling expertise

. PC and Telecommunications Coordinator - Technical Support

o Technical and deployment Project Manager for the implementation

of Audix voice mail (700 subscribers)

o Responsible for the support and maintenance of PC's and the PBX

o Manage Telco vendors

o Hands-on expertise with PC's: DOS, Win 95, Windows NT, and OS/2

. Telecommunications Specialist - Technical Support

o Technical/Project Manager for two PBX conversions from AT&T

Dimension to Lucent (Avaya) System 75's/G1

o Hands-on experience with CSU/DSU's, T-1's, multiplexers,

routers, bridges, hubs, and switches

Education and Certifications:

. George Washington University, Washington, D.C.

Master's Certificate in Project Management

. PMI

Project Management Professional, PMP

. Northampton Community College Bethlehem, PA

Associate Degree

Technical Courses:

. Voice over IP (VoIP) Convergence - TIA/CTP

. Definity G3 administration and support - AT&T (Lucent/Avaya)

. Audix administration and support - AT&T (Lucent/Avaya)

. DataComm and Networks - Learning Tree International

. Local Area Networks; implementation and configuration - Learning Tree

. Netware Administration and Advanced Administration - ICSI

. ACD Implementation and Configuration -Tadiran Corp, Coral II

. Rockwell Spectrum ACD Administration and Implementation -Rockwell

. Rockwell Total Recall reports (interface with Rockwell InfoServer

Gateway)

. SNA, Technical Overview- IBM

. VSE/ESA - IBM

. Designing and Implementing High Performance Cabling Systems

. PC Troubleshooting and Configuration

. Internetworking Using Bridges and Routers - Learning Tree

International

Management Courses:

. Certified Project Management Professional, PMP - PMI

. Effective Skills for Technical Managers - American Management

Association

. Project Management in the Technical Environment - AMA

. Developing High Performance Teams - AMA

. Personnel Management; Developing Your People One-on-One - P&G

. The Candidate Interview Process - P&G

. Total Quality Approach - P&G

. Statistical Process Control - P&G

. Achieving Extraordinary Customer Relations (AECR) - IBM

. Project Management Fundamentals - IBM

. Financial Management for Project Managers - IBM

. Leadership in a Project Team Environment - IBM

. Contracting for Project Managers - IBM

. Applied Planning and Scheduling using Planner and MS Project - IBM

. Using the Business Management WorkBench (BMWB) - IBM

. Applied Project Management in a Customer Environment - IBM

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