Customer Service Management

PO Box *** Berlin, NY ***** 518-***-****(***********@*****.***

Nathanael Webster

Objective

Gain employment within an organization where I can utilize my

education in management, planning, communication, and my knowledge and

experience within the field of business.

Education

09/08-05/09 Endicott College Beverly, MA

Graduated, Master of Business Administration; GPA: 3.87

09/04-05/08 Endicott

College Beverly, MA

Graduated, Bachelor of Science in Sport Management; Member of Honor

Society; GPA: 3.60

Experience

Jan 2010- May Dion Money Management, LLC Williamstown, MA

2010 Portfolio

Strategist

Developed preliminary relationships with prospective money management

clients

Performed portfolio analyses of assets under management in accounts

from $100K-$6M

Overcame objections and assisted in transition from private to

institutional accounts

Dec 2008- April O'Maley Middle School Gloucester, MA

2009 Consultant

Created a community involvement event to promote the school's core

competencies

Performed research to develop a comprehensive knowledge of school

outreach programs

Compiled a long-term PR campaign to counteract the school's negative

image

Sept 2007-Dec Lowell Devils Lowell, MA

2007 Intern

Assisted in game day operations by running promotional activities and

customer service

Organized intermission activities through data collection and advanced

planning

Performed duties for over ten office workers covering all aspects of

the organization

January 2006 Albany Patroons Albany, NY

Intern

Assisted in game day operations in a supervisory role, troubleshooting

problems that arose

Created a financial spreadsheet which organized and analyzed the

organization's vendors

Developed a parking scheme and layout diagram with the purpose of

posting it online

January 2005 Albany River Rats Albany, NY

Intern

Created and assisted in intermission activities by coordinating

materials and participants

Assisted in the creation of a merchandise catalog

Managed the Press Table and the distribution of informational packets

to on-site reporters

May 2005-Oct 2009 And-Good Inc. Berlin, NY

Seasonal Painter

Operated within a group setting working towards the completion of

complex projects

Project management responsibilities which included leadership and

decision making situations

References Available Upon Request

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