Customer Service Human Resources

Janet Owens Martin, PHR *** Shoular Way, PO

Box *67

Pilot Mountain, NC 27041

Cell: 336-***-****

Email: *****.******@*****.***

Experience:

May 2010 - Present Human Resources Associate Aon Corporation

Currently working in the HR/Payroll

department helping with the transition of

the Aon payroll offshore to India.

May 2008 - Mar 2010 Human Resources & Payroll Specialist Key Risk Mgmt Services

FMLA and short term disability leaves of absences, FLSA laws, new

employee data entry, I-9 verifications, direct deposits, create

forms, create monthly reports, employment verification, create

and maintain employee personnel files, garnishments, event

planning, coordinate blood drives, reference checks, employee

relations & customer service, training for Lotus Notes, ADP

eTime, ADP iPay Statements, and Microsoft Office products such as

Excel and Word

Feb 2008 - May 2008 Human Resources & Payroll Administrator Stephen D Bell & Co

FLSA laws, new employee data entry, I-9 verifications, direct

deposits, create reports, employment verifications, timesheet

audits, garnishments, event planning, create new employee

personnel files, background checks, reference checks, customer

service, employee relations, training for ADP EZ Labor and ADP

iPay Statements

Feb 2008 - Jul 1999 Human Resources Specialist Aon Consulting

New employee orientations, I-9 verifications, employment

verifications, background checks, offer letters, FMLA and short

term disability leaves of absences, reference checks, maintain

employee security badge system, create and maintain employee

personnel files, event planning, coordinate blood drives,

employee relations & customer service, timesheet audits for

non-exempt employees, maintain employee absence tracking system,

attend job fairs and help with recruiting as needed, OSHA logs,

workers compensation, contact for corporate payroll, EEOC reports

Aug 1998 - Jul 1999 Benefits Assistant Aon Consulting

Benefits orientation, family status changes, annual enrollment,

problem resolution, monthly billing audits, event planning,

employee relations & customer service, contact with providers,

monthly employee news letter, service awards, workers

compensation

Feb 1995 - Aug 1998 Human Resources Administrator Armtex/Surry Industries

Recruiting, new employee orientations, reference checks, I-9

verifications, create and maintain employee personnel files, new

employee data entry, maintain employee performance evaluation

files, event planning, workers compensation, employee service

awards, attend job fairs, maintain vacation tracking spreadsheet,

employment verifications, employee relations & customer service,

annual hearing tests for manufacturing employees, schedule

interviews, drug testing, exit interviews, safety training,

distribute safety equipment to manufacturing employees as

required, OSHA logs

Apr 1992- Feb 1995 Plant Scheduling Clerk/Admin Assistant Armtex/Surry Industries

Answer incoming calls for yarn plant, lab, and maintenance,

weekly run schedule for spinning, daily inventory report, costing

for new yarns, data entry for production paid employees, time

card audits, read and reset shift meters for production machines,

create and distribute weekly and monthly plant reports,

administrative support for plant manager, industrial engineering,

maintenance, and shift supervisors, back up for HR receptionist

Aug 1988 - Apr 1992 Industrial Engineering Clerk Armtex/Surry Industries

Jan 1988 - Aug 1988 Data Entry Clerk Armtex/Surry Industries

Feb 1987 - Jan 1988 LN Knitter Armtex/Surry Industries

Qualifications:

Professional Human Resources Jun 2007 to Jun 2010

HR Certification Institute Jul 2010 to Jun 2013

Membership:

Society for Human Resource Management Aug 2007 to Present

Education:

Surry Community College

A.A.S, Business Administration

Honor Graduate, GPA - 3.95 May 2002

East Surry High School

Honor Graduate

Member of National Honor Society Jun 1982

Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), ADP

PayExpert, ADP Enterprise V3 & V5, ADP Reporting, ADP eTime, ADP

iPay Statements; Adjustmate, Checkmate, PeopleSoft 8.0, Lotus

Notes, Internet, Actuate, Stellent, Optika, Vantive, Absence

Tracking System (ATS), AS400, Reportsmith, Citrix

Salary: $38,000 - 48,000

Contact this candidate