Customer Service High School
Resume:
Dikesha Robinson
Soperton, Georgia 30457
*********@*****.***
OBJECTIVE
To obtain a position that will challenge me and allow me to utilize my skills to their fullest
potential.
SUMMARY
Excellent verbal and written communication skills, strong analytical skills, processing, 10 key,
and office service skills. Surveillance and Security, Experienced in the use of PCs and
knowledge of Word, Excel, Access, and PowerPoint. Data entry skills; typing 56 wpm, phone
dictation experience, stocking, shipping and receiving, cash monitoring experience, training
skills, and customer service.
WORK HISTORY
07/2010-Current Middle Georgia Probation, Vidalia, GA - Internship
Answer phone, make phone calls to probationers to come make payment, make copies of papers,
send faxes, make up intake packages, greet clients as they enter the office, type up letters for the
probation officers, filing, look up probationers and their information in the Probation Information
Management System, mail letters to probationers, keep office and work area clean, and
defragment and analyze computers in office.
12/2007-02/2010 Eastman YDC, Eastman, GA - Correctional Officer Security & Surveillance
Supervise residents, keep accountability of their movement, maintain the safety and security of
each resident I supervise, and keep a logbook of the daily activities throughout the day.
02/2007-05/2007 Husquvrna Outdoor Products, Swainsboro, GA- Assembly line worker
Put stickers on base of mower, put rope stop on mower, and make up boxes.
06/2005-07/2006 Flash Foods Inc., Vidalia, GA – Cashier
Maintain good customer service, check out customers making sure they were satisfied, do shift
duties and do paperwork at the end of the shift balancing our drawer. Operate a cashier register,
count money, and correct errors in paperwork at end of shift.
02/2005-08/2005 Wheeler Correctional Facility, Alamo, GA – Security & Surveillance
Supervise inmates as they prepared store orders, key store orders into computer system, handout
store bids in the dorm, and assist with inventory count.
05/2004-01/2005 Wal-Mart, Vidalia, GA – Cashier
Customer service, training of new employees, inventory, handling large amounts of cash,,
shipping and receiving, stocking, supervising other employees, general clerical duties and set up
of merchandise displays and advertisings.
09/2003-04/2004 General Fibers & Fabrics Inc Soperton, GA-Beam Operator/Weaver
References Available Upon Request
Dikesha Robinson
1276 Holland Place
Soperton, Georgia 30457
*********@*****.***
Operate beamer, fix lines when they break, when the machine break down I had to go find the
problem and fix it. Fill lines with spools, blow off the unused spool. Worked the weave room
where I ran two rows of machines, fix machine when it break down. Keep machine running at all
times.
EDUCATION
06/2007 – Current Southeastern Technical College, Vidalia, GA – Criminal Justice
08/1996 – 05/2000 Treutlen High School, Soperton, GA – H.S. Diploma
References Available Upon Request
Contact this candidate