Management Project Manager

CANDACE L. SHEPARD

**** ****** **** ? Trotwood, OH 45406 ? 937-***-****

********@*****.***

OBJECTIVE

To obtain long term, value-added employment with an organization offering

growth potential so I may contribute my hardworking ability, technical

skills, business knowledge, and positive attitude to the company, my

family, and the community.

PROFESSIONAL EXPERIENCE

Macy's Corporate Services, Inc., Cincinnati, OH 2005 - 2010

Sr. Corporate Internal Information Technology Auditor

. Perform national IT audits/special projects that review procedures, IT

structure, and controls over financial, operating, and technology to

ensure the organization is effectively utilizing and controlling

assets. Supervise teams and key projects as part of the career

structure to lead, train, prioritize, and assess opportunities.

. Provide leadership and guidance to increase employee knowledge base in

areas of IT technology and methodologies, IT auditing, project

management, and management advisory services.

. Responsible for examining and reporting on internal controls in

connection with accounting, financial, operational, and technological

aspects of the company. Interpret the significance of the analysis

and testing results to conclude on the reliability of the systems of

control and process improvement to Senior Executive and Executive

Management teams.

. Organize and execute the Sarbanes-Oxley controls evaluation as it

relates to the internal processes and control environment. Work

with/direct executive management to develop and advise the redesign

and best practice solutions in business processes (i.e. system, data,

user access, computer center operations, LAN and mid-range, security,

hardware/software, system development activities, operations, etc.) -

by being a mechanism for change. Review change management & SDLC

tactics, artifacts, processes, and implementations, problems - ensures

completeness and compliance. Demonstrate strong analytic-analysis,

leadership, and organizational skills and capabilities.

. Responsible for communicating with all levels of management and cross-

functional personnel throughout the company (i.e. Presidents, Sr. VPs,

CFOs, EVPs, etc.), working hand-in-hand, to provide a clear

understanding of IT audits, internal controls, structure, IT

design/redesign, risks, Sarbanes-Oxley (SOX 404 - regulatory

guidelines), testing and results (findings and recommendations),

reporting structure, and process improvements, while focusing on

project execution. Remain results-oriented to provide excellent

communications to deliver value and quality.

. Accountable for various types of IT projects to ensure efficiency and

accuracy of the reviews - to determine if the organizational

(departmental) designs are effective. Provide good judgment, decision-

making scheme, and problem solving tactics.

. Travel extensively (80-90%) to perform critical business and IT audit

projects to evaluate the strategic use of data, operations, and cost

savings within the company. Provide and assist the organization's

Senior Executive and Executive team with redesign tools to create

realistic, practical information policies and organizational change

management that aligns with goals. Projects include, not limited to:

RACF, Change Management (divisions & websites), Systems & Programming

(divisions & websites), General Information Technology, Firewall,

Client-Server Computing, SmartPOS, Payment Card Industry, Third Party

Vendor, Disaster Recovery, including peer reviews of departmental

operational and financial audit engagements.

. Provide risk analysis prior to IT engagements to direct audit teams of

areas where concentrated efforts should reside.

. Create and maintain formal and informal networks throughout the

company to provide continuous cohesiveness and insight.

Dawson Resources/EDP Technical Services, Columbus, OH 2004 - 2005

IT Business Process Improvement (Project Management) & Risk Consultant -

Contracted to American Express

. Initiated and conducted global assessments of international business-

led technology groups for Sarbanes-Oxley certification and compliance

using risk management, analysis, and process improvement.

. Managed groups of nationally recruited and strategically based

consultants that traveled extensively, utilizing electronic

technologies to administer direction, support, instruction, resource

allocation, and redesign efforts. Evaluated and developed requirements

to create functional specifications for new processes, data models,

redesign, and business environments.

. Traveled internationally to administer on-site technical and risk

assessments and analysis, recognized and realized technology units,

applications, and services to be assessed, and improvement

opportunities.

. Promoted to Global Lead Consultant/Project Manager, conducted business

technology assessments, redesigns, and technical consult in

conjunction with advisory reviews and recommendations.

. Provided strategic development of detailed project plans, work

assignments, target dates and other aspects of assigned projects.

. Responsible for project management functions including business

requirements gathering, process improvement, design input, user

acceptance testing, rollout, training and change management

MedAmerica/Premier Health Partners, Dayton, OH 2001 - 2004

Internal Information Technology Auditor

. Provided quality assurance, change management, internal control, and

technical support advising by assessing, monitoring, and reporting

risks in the information infrastructure and operations to incorporate

into the Corporate Audit Calendar and department structure.

. Defined and approved application standards and specifications;

provided oversight for definition of product content to ensure that

appropriate parties were kept informed of client and company

requirements and policies

. Manipulated IT audit and project management methodologies to assess

organizational systems, internal controls, and data formation.

. Conducted change management/business process redesign based on data

analysis, operational risks, process findings/recommendations, and

ensured full understandings of data flow, data integrity, and system

security.

. Assisted external auditors in accordance with Sarbanes-Oxley

regulations, demonstrating ability to identify risks and opportunities

in an evolving electronic information management system environment.

. Formed internal security advising by working closely with CIO and ISO,

ensuring security measures to determine compliance with regulatory

agencies, confidentiality efforts, process improvement initiatives,

and redesign of complex arenas within the organization. Facilitated

and reviewed organization contract and proposal activities.

. Ensured department/employee quality control by identifying training

needs, organizational and procedural concerns, creating process

improvement and redesign strategies, inclined various functional

resources to drive employee- experience improvements.

. Analyzed research on operational procedures and methods and

recommended changes for improvement - with an emphasis on automation

and efficiency. Conducted benchmarking activities to identify best

practices.

. Development and administration of project planning and delivery tools

such as project plans, tracking tools, communication plans, and

resource tracking.

. Coordinated with developers, managers, and customer application

experts to ensure that required features and modifications were

included and appropriate based on expectations

Reynolds & Reynolds, Kettering, OH 2000 - 2001

National Hardware Consultant

. Provided maintenance, management, and support for internal/external

clients for all Information Services Equipment.

. Trained users on hardware and developed documentation for associates.

Supported client information services equipment by manipulating UNIX

to troubleshoot and coordinate various types of ERA and Sun Systems.

. Performed program instruction and created resource personnel by

establishing and sustaining user operations.

. Furnished excellent problem resolution, prevention, and training for

all hardware/software components.

. Provided consult with management and operations to determine

strategies

LexisNexis, Miamisburg, OH 1996 - 1998

Technical Consultant

. Administered expert system advising by providing high quality

leadership and consulting for internal/external clients regarding

hardware and software components. Facilitated continuous improvement

planning and expert-level support for improvement initiatives.

. Conducted professional system & PC quality assurance (control)

utilizing complex research and analysis strategies.

. Enhanced support for organizational LANS, WANS, Windows NT & 95,

networks, mainframes, and personal PC software packages. Worked

closely with clientele to communicate continuous improvement

opportunities.

. Identified cause and effect relationships by training users on

application software and hardware.

. Created documentation for training and technical support

EDUCATION

Masters of Business Administration, Information Technology

American Intercontinental University, Hoffman Estates, IL

Bachelor of Science (Dual Degree), Management Information Systems and

Finance

Central State University, Wilberforce, OH

PROFESSIONAL DEVELOPMENT & TRAINING

African-American Leadership Development Program (Class XV)

Sponsored by the Greater Cincinnati, OH Urban League, Graduated 2008

Management Advisory Services

IT Auditing

Project/Program Management

Contact this candidate