Manager Technician

Tuong V. Giang

**** ********

Riverside CA, *2505

951-***-****

Cell: 714-***-****)

abluf7@r.postjobfree.com

Career Objective: Seeking a position in network/help desktop with an

opportunity for advancement and personal growth. I am a

team player who takes pride in individual excellence, with

a competitive drive.

Certifications: A+ Certified Hardware Technician

MCP (Microsoft Certified Professional)

DRE# 01902656

Mercedes benz E.L.I.T.E program

UTI Automotive engineer program

Automotive repair and refinishing

Areas of Proficiency:

1. Familiar with the entire x86 range of processors and all related

hardware. routine installations and troubleshooting of CPUs,

Motherboards, SIMMs/DIMMs, PSUs, Expansion Cards, HDDs & FDDs.

2. Experience creating NT user accounts, assigning shares and permissions,

creating trust relationships. Installing NT Server as PDC, BDC, and

Member Server; installing NT workstation. Also experience with

unattended installs, LAN installs, and installs using Ghosting software.

3. Experience using NT administrative tools: Disk Administrator, Backup,

Event Viewer, License Manager, Performance Monitor, Server Manager,

System Policy Editor & User Manager for Domains.

4. Proficient in all windows 7 and 8

Work Experience:

Walters Mercedes Benz

. PDI's

. RnR

. Diagnose/troubleshooting fault codes

. Maintenance including A/B services

. Brakes/alignment/AC

Executive 2000, Inc., Irvine, Ca

PC/Network June

01 - Present

5. Configuring routers, wireless network card with encryption, wireless

access points, print servers.

Building/configuring Windows 2000 Server and Professional with parent /

child domains, and assigning Group Organizational Objects (GPO).

Installing Remote Access Service (RAS) and Internet Information Server

(IIS).

Creating Trust relationships and Share and NTFS permissions.

Building entire pc system from scratch / Fdisk and reformat HDDs

Administration of web base applications

Support Concepts, Brea Ca

2/02-7/02

. Technical support/ Level 2

. Escalation team

. Products trainer

. Employee of the month

Compaq/Hewlett Packard

7/02-11/02

. Hardware technician

. Loading images

D-link

6/03-

10/12

. Pc technician/senior

. Research/ test out firmware, drivers for wireless devices

. Product management for routers and firewall

. Market development

. Worked with vendors to resolve issues with products

. Performed competitive analysis against competitor products then review

and evaluate information before summiting data to PM department.

Contact this candidate