**** *********** ****

St. Joseph MI, ***** Tel: 269-***-**** Jeroen Wielens

Summary

Leader with strong background in global SAP

HCM/HRIS/Payroll applications who has worked across

multiple organizations both end-user and

consulting. Hands-on Project Management as well as

Support Management experience for SAP HCM in 6

continents and over 80 countries. Worked in 3

different countries for longer time spans

(Netherlands, Italy, USA).

Worked closely with major HR BPO vendors like ADP,

Accenture, ACS, NorthgateArinso, IBM from RFP to

global implementations for different companies.

Good track record on delivering on-time within

budget ranging from small mid-market

implementations to large "Fortune 100"

implementations.

Experience

03/2009 - current ACS, A Xerox Company

Schaumburg, IL

Senior Manager HRIS Operations

Manage operation for 3 different HR BPO clients

with presence in over 80 countries. Responsible for

full suite of applications including 3 global SAP

HCM implementations and 80 other HR legacy

applications.

3 HR BPO clients were Motorola (Global), Hess Oil

(Global) and Goodyear (North and South America)

Support group consisted of on-shore 30 FTE and

off-shore 120 FTE, three direct reports were the

respective Production Support Manager for SAP HCM,

Multiplatform and Benefits.

Providing SAP HCM leadership to on-shore group and

off-shore group that mainly consisted of legacy

application skill set. Successfully integrated key

new hires into existing team.

Driving organizational transformation in regards to

client excellence and new HRIS Application Shared

Service approach.

Defined approach for HRIS Application Shared

Service and tasked with integrating 2 new major

clients with SAP HCM backbone.

Successfully turned around an underperforming

support team whereby Motorola recognized the team

with a favorable market reference for the first

time in 7 years of the HR BPO contract.

Successfully managed the RFP for the Motorola

Separation project, whereas ACS was awarded a $8

million dollar change order to prepare the split

for the Motorola entities. Personally awarded with

the ACS "Hustle" Award.

Responsible for vendor management and successfully

increased quality of contracting resources.

10/2008 - 03/2009 LyondellBasell Industries

Houston, TX

Global Business Solution Lead HR

Manage support for multiple SAP HR systems for

Lyondell and Basell entities.

Project preparation for integration of multiple SAP

HR systems that were independently developed by the

acquired and merged companies. Project was put on

hold after company proceeded into Chapter 11 in

January, 2009.

10/2006 - 10/2008 ADP Corporation Roseland, NJ

Global Program Manager

Manage global full life-cycle SAP HR

implementations for multiple clients. Main focus on

US, Canada and Mexico Payroll implementations for

Fortune 500 companies as part of a global SAP HR

implementation

Projects completed:

Lowes Canada

Role: Country Project Manager

Modules: SAP HR, SAP Payroll, SAP ESS/MSS

Size: 150 employees

Budget: US $150,000

Implementation time: 6 months

Henkel Mexico

Role: Country Project Manager

Modules: SAP HR/Payroll

Size: 1,500 employees

Budget: US $ 400,000

Implementation time: 5 months

Celestica Mexico

Role: Country Project Manager

Modules: SAP Payroll, SAP HR, SAP OM, SAP ESS/MSS

Size: 9,000 employees

Budget: US $500,000

Implementation time: 9 months

Rhodia US

Role: Regional Project Manager

Modules: SAP Payroll, SAP HR, SAP OM, SAP Global

Employment, SAP ESS/MSS

Size: 2,500 employees

Budget: $650,000

Implementation time: 9 months

Goldman Sachs US

Role: Interim Project Manager Blueprint

Modules: SAP Payroll

Size: 17,000 employees

Budget: $600,000

Implementation time: 3 months (Blueprint only)

British Petroleum US

Role: Global Project Director

Modules: SAP Payroll, SAP HR

Size: 27,000 employees

Budget: $4,000,000 (US only)

Implementation time: 14 months

Consecutive country implementations

01/2004 - 10/2006 Whirlpool Corporation

Benton Harbor,MI

Global Implementation Manager HR

Main job responsibilities:

Global responsibility for the SAP HR global

roll-out of all modules in scope.

Lead a team of 10 SAP HR analysts in 3 continents

(North America, Europe, Asia)

HR IT technology counterpart for Convergys HRO

Outsourcing team

Defining global HR Technology roadmap for SAP HR to

be rolled out during HR Process Outsourcing to

Convergys Corporation.

Defining global model for outsourced Payroll

implementations based on ADP Globalview templated

SAP HR solution.

Projects successfully completed:

Whirlpool SAP HR/OM Global Footprint

Role: Global IS Project manager

Modules: SAP HR, SAP OM

Size: 45,000 employees in 35 countries

Budget: $ 1,000,000

Implementation time: 9 months

Whirlpool US/Canada Peoplesoft Replacement

Role: IS Project Manager

Modules: SAP HR, SAP Benefits, SAP Payroll, SAP

Business Warehouse

Size: 30,000 employees in US, 300 in Canada

Budget: $1,200,000

Implementation time: 9 months

Whirlpool France Payroll Implementation

Role: IS Project Manager

Modules: SAP HR, ADP Globalview SAP Payroll

Size: 1,000 employees

Budget: $600,000

Implementation time: 9 months

Whirlpool Guangdong Payroll implementation (China)

Role: IS Project Manager

Modules: SAP Payroll implementation

Size: 5,000 employees

Budget: $250,000

Whirlpool Shanghai/Shenzhen Payroll Implementation

Role: Global Program Manager

Modules: SAP Payroll implementation

Size: 1,200 employees

Budget: $200,000

Implementation time: 6 months

Whirlpool US Data Analysis

Role: Global Program Manager

Modules: SAP Analytics (pilot)

Size: 30,000 employees

Budget: $100,000

Implementation time: 4 months

Whirlpool Mexico Time Device homologation

Role: Global Program Manager

Modules: Kaba Benzing time device roll-out

Size: 11,000 employees

Budget: $300,000

Implementation time: 3 months

Whirlpool US Self-Service (enabling Convergys HRO)

Role: Global Program Manager

Modules: ESS/MSS

Size: 30,000 employees

Budget: $450,000

Implementation time: 9 months

Whirlpool SAP HR Support Transition

Role: Global Program Manager

Description: Transition of internal Global SAP HR

support function to Accenture. Accenture does

global support from two off-shore facilities that

are located in Buenos Aires, Argentina and Manilla,

Philippines.

Budget: $900,000

Implementation time: 9 months

Whirlpool US Compensation Management

Role: Global Program Manager

Modules: SAP Enterprise Compensation Management

(pilot)

Size: 30,000 employees

Budget: $600,000

Implementation: 12 months (left company after

Integration test)

Maytag Acquisition:

Role: Global Program Manager

Modules: Integration of SAP HR/PY/BN/OM for Maytag

(coming of a Cyborg system)

Size: 19,000 employees

Budget: $1,500,000

Implementation time: 9 months(left company after

Integration test)

Whirlpool Italy Payroll Implementation

Role: Global Program Manager

Modules: SAP Payroll

Size: 5,500 employees

Budget: $1,000,000

Implementation time: 12 months (left company during

Parallel test)

05/2001-12/2003 Whirlpool Nederland BV

Business Information Analyst

Feasibility study on SAP HR implementation proposal

for Whirlpool Europe srl.

Lead analyst for SAP Warehouse Management during

SAP Upgrade for Whirlpool Europe srl. Full-time

project member in Varese, Italy for 12 months.

Responsible for all new SAP deployments in Dutch

subsidiary

Responsible for IS support for sales office

Responsible for Logics support in Oosterhout

Regional Distribution Center for Benelux

Successfully deployed Navision to replace Logics in

Oosterhout Regional Warehouse for Benelux

Successfully deployed Tradeplace Inititiative,

which increased e-order intake by 40% on SAP in 1

year

Successfully deployed Lotus Notes/PC refresh

roll-out for Dutch subsidiary

Successfully deployed new Pc strategy for Benelux

service engineers.

2000-2001 Infinium Nederland BV

Account Executive

Responsible for CRM sales in Benelux region

1999 - 2000 CMG Nederland BV

SAP HR Consultant

Team member of SAP HR consultancy group

Projects:

SAP HR/Payroll implementation at KLM Nederland

SAP HR upgrade 3.1I to 4.6C at Rabobank Nederland

SAP Payroll for Mars Masterfoods Nederland

1998-1999 Origin Nederland BV

SAP HR Consultant

Team member Dutch SAP HR service line

Team member of Global Origin ASAP development

methodology team

Projects:

SAP HR implementation within Origin (Eindhoven, The

Netherlands)

SAP HR/Payroll implementation at Belastingdienst

(Apeldoorn, The Netherlands)

Development of ASAP Accelators for SAP (Manchester,

UK)

Education

1993 -1998 Hogeschool West-Brabant

HEAO Bedrijfskundige Informatica

equivalent Bachelor in Computer Information Systems

Graduation project: ASAP implemention of SAP

FI/CO/MM/SD for Interturbine BV

1996 -1997 Western Carolina University

Cullowhee, NC

Computer Information Systems

Set up exchange program between WCU and Hogeschool

West-Brabant

Defined Dutch/US program to graduate

1992-1993 Highschool

Lodgepole, NE

Exchange student

Nationality Dutch Citizen, eligible to work in European Union

and USA (Green Card holder).

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