Customer Service High School

Andrea R. Padgett

***** ****** **.

San Jose, CA 95124

408-***-****/***********@*****.***

OBJECTIVE

To obtain a challenging and rewarding position as a Medical

Secretary/Billing Specialist that will utilize my strong organizational and

interpersonal skills. The ideal work environment would provide opportunity

for growth and advancement.

SKILLS

. Strong organizational, interpersonal and communication skills.

. Dependable, reliable, work well under pressure, superior attention to

detail.

. Training and experience with medical applications (including Medisoft

Physician Program Management Software, ICD-9 Coding, CPT Coding,

HCPCS, Medicare/MediCal).

. Extensive experience with general office computer applications

(including Microsoft Outlook, Word, Excel, PowerPoint, Windows

Explorer, Internet Explorer and Email) and office equipment (including

computers, typewriters, copiers, multi-line phones, postage meters,

fax machines).

. Proficient in schedule management, correspondence, documentation,

customer service and vendor relations.

. Typing speed of 60 wpm.

EDUCATION

Institute for Business and Technology, Santa Clara, CA

Certificate in Medical Billing/Coding/Medical Records/Office Specialist,

June 2009

West Valley College, Saratoga, CA

Business (Undergraduate), Sept 2003- Feb 2004

Boynton High School, San Jose, CA

High School Graduate (Diploma), June 2003

EXPERIENCE

172 Hour Externship, June 29 - July 28, 2009

Center for Cardiovascular Care (Dr. Habeeb Ahmed), San Jose, CA

Duties included filing, processing paperwork, handling phone calls and

patient relations.

Documents Q&A Clerk, November 2006 - May 2008

Classic Vacations, San Jose, CA

Duties included processing QA tickets and itineraries, answering calls from

in-house reservation agents and confirming all documents before sending

them to travel agents/clients.

File Clerk, October 2005 - November 2006

Fry's Electronics, San Jose, CA

Duties included filing and entering information in employee records.

Customer Service Representative, April 2005 - June 2005

ACM Aviation, San Jose, CA

Duties included scheduling aircraft arrivals; taking fuel orders; taking

hotel, car and limo reservations; greeting customers, pilots and vendors;

ordering catering; operating FBO manager; invoicing dispatching, and

handling of UPS and, FED EX packages.

Salesperson/Stockperson, November 2004-Feburary 2005

Old Navy, San Jose, CA

Duties included customer service, stockroom and inventory.

Stockperson, October 2004-December 2004

Planet Beauty, San Jose, CA

Duties Included unloading merchandise and stocking.

Cashier/Stockperson

February 2004-October

2004

Walgreen's, Los Gatos, CA

Duties included cash register, customer service, and stocking.

General Office Clerk (volunteer), April 1998 - June 1999

World Travel Partners, Campbell, CA

Duties included answering phones, faxing, copying and filing documents,

data entry, scheduling, packaging airline tickets, filing auditor and agent

coupons.

ACHIEVEMENTS AND CERTIFICATIONS

. CPR Certified

. HIPAA Certified

. $1000.00 Scholarship for West Valley College, 2003

. Camp Campbell Outdoor Science Camp-Cabin Leader, 2001 & 2002

. Member of the Rainbow Girls (community service), 1998

. High School Awards for perfect attendance, student of the month and

good grades.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate