Manager Management
Resume:
K. Keith Johnson
Elmore, Alabama 36025
334-***-**** (cell)
ablu80@r.postjobfree.com
Summary
Thirteen years of combined professional and administrative experience in
the business field including store management, data analysis, small staff
management, revenue and expenditure processing, budgeting, and investment
analysis and reconciliation. Proficient in public relations and building
strong customer/business relationships. Clear communicator; comfortable
with public speaking in a group setting and leading presentations, strong
team player with extreme focus on details, organization, and efficiency.
Excellent ability to prioritize and perform multiple tasks, calming
attitude able to diffuse stress. Experienced in the following software
applications: Office 2007, Microsoft Word, Excel, Outlook, PowerPoint,
Project, Adobe Acrobat, and CaseWare Working Papers.
Education:
Auburn University at Montgomery
Bachelor of Science, Business Administration, 1997
Management and Marketing major
Certifications:
Fork lift certified
Employment History:
US Census Bureau
Present
Service Representative
Jackson Thornton, CPA Montgomery, AL 2003- 2009
Client Administrator, Asset Management and Employee Benefits
As an Account Administrator for the Assets and Benefits Division,
responsibilities include retirement plan administration for client
companies. This includes loan, contribution and distribution processing,
investment allocation and portfolio investing, and reconciling investment
reports to multiple recordkeeping systems. Additional tasks include
serving as the primary consultant for client's questions regarding
investment performance, legal reference with respect to eligibility,
Department of Labor and ERISA compliance, and client document or contract
research. Additionally, conduct clients meetings and presentations
pertaining to retirement and investment education, speaking to groups of up
to 30 people. Periodic training of client Human Resource contacts on
recordkeeping systems on issues such as interpreting investment
performance, deposits and deductions, completion of required forms, and
participant or management reporting. Daily tasks involve utilizing
Microsoft Outlook, Word, Excel, PowerPoint, Project, CaseWare Working
Papers, and Adobe PDF documentation in a paperless environment.
Electronic Data Systems (EDS) (HIPAA contract) Montgomery, AL
2002- 2003
Business Analyst
Employed as a Business Analyst at the Alabama Medicaid Management
Information System (AMMIS) division of EDS, which was the fiscal agent
responsible for processing every Medicaid claim within the state of
Alabama. This was a short-term contract of 6-12 months working on a team
responsible for the establishment of standards and procedures to ensure
compliance with the Health Insurance Portability and Accountability Act
(HIPAA). My responsibilities included identification of protected health
information (PHI) within all information systems, assignment of roles and
access to PHI, writing procedures for the release of information, creating
technical documentation (i.e. Disaster Recovery Plan), and mapping system
files for PHI. Compliance was completed by the April 14, 2003, deadline
and the compliance team was released. This contract was exclusive of the
2002 Transaction Standards & Code Sets.
Alabama Emergency Room Administrative Services (AERAS), Montgomery, AL
2000- 2002
Reimbursement/Project Analyst, HIPAA Security Officer, LAN Administrator
As Reimbursement/Project Analyst for AERAS, responsibilities included
maintaining and monitoring the flow of information between AERAS and
contracted facilities, as well as data analysis for compliance reports, and
financial analysis for new ER contract bids. Also, created custom reports
from raw data for physicians and management. Additionally, as HIPAA
Security Officer for the company, this required knowledge of HIPAA laws and
the contracted facility's remote server and database. Responsibilities
included assigning roles and security access for each team member. Served
as the primary Local Area Network (LAN) technician, solving user problems,
configurations, network mapping, e-mail, installing software and
peripherals, and routing CAT-5 cable. Assisted in designing the company
website,www.aeras.com.
West Marine, Montgomery, AL
1998- 2000
General Manager
Employed as Inventory Manager, then promoted to General Manager,
responsibilities included: outside sales and inside counter sales, product
procurement and placement, hiring, training and education, inventory
auditing and monitoring shrink levels, coordinating local marketing and
advertising, and communicating corporate goals and strategies to local
staff.
* References available upon request.
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