Administrative Assistant Customer Service

Location:

Posted:

August 22, 2010

Jacqueline McGlohn

Spring Lake, NC 28390

ablu56@r.postjobfree.com

OBJECTIVE: To obtain a position as an Administrative Assistant

SUMMARY OF QUALIFICATIONS

• Six years experience as an administrative assistant with military and civilian agencies.

• Managed administrative processes for over three hundred clients to include forms,

document reviews and data entries.

• Received letter of recommendation for outstanding administrative assistant.

• Completed all modules associated with the development and training of an administrative

assistant, received Certified Administrative Assistant certificate.

• Received Customer Service Certificate

EXPERIENCE

• Client Services

• Customer Service and Relationship Management

• Editing and Proofreading

• Administrative Support

• Prepared seminar supplies and reference materials assisted with welcoming of guest.

• Mastered the requirements of providing client service, responsible for providing

assistance to the manager or appropriate staff as directed.

• Type 45 WPM

• Documented time and attendance for clients and the agent and recorded client's

transactions.

• Answered telephones in a professional manner, documented messages and directed calls.

• Maintained client files and records in database and in client folders.

EMPLOYMENT HISTORY

• 2006-2008 Receptionist/Admin NAF: Fort Bragg Veterinary Clinic

• 2001-2004 Administrative Assistant First Command Financial Planning, Killeen, Tx

• 2001 Receptionist First Command Financial Planning, Killeen, Tx

EDUCATION

• Associate Degree, Health Care Administrative-Pharmacy Practice, University of Phoenix,

Phoenix Arizona