DIANE SMITH

*** *** *** **

WAVERLY, IA *****

HOME PHONE: 319-***-****

WORK PHONE: 319-***-****

EDUCATION

Upper Iowa University, Waterloo, Iowa B.S. Business Management, Cum

Laude

Hawkeye Community College, Waterloo, Iowa Intro to Data Processing,

certificate Medical Office Clerical, diploma

MANAGERIAL EXPERIENCE

Cedar Valley Mental Health Center, Waverly, Iowa Full-time 40 hrs/wk

Office Manager, 04/90-09/98

Hired and supervised support staff employees, increased revenues with

the implementation of a collection system, maintained and updated

computer software data. Educated staff on insurance policies and

procedures, expanded provider status with managed care facilities and

employee assistance programs. Assisted in administrative and

bookkeeping duties. Generated monthly statistical reports and

processed all client billings. Posted all charges and payments to

patient accounts, filed insurance when applicable and worked closely

with the insurance companies to ensure payments were correct. Handled

all cash receipts including posting to appropriate accounts, account

reconciliation's, and banking deposits.

SELF EMPLOYED

Licensed Realtor, IOWA Realty, 1/04 -12/04

CLERICAL EXPERIENCE

VOLT, Inc. (John Deere, PEC) Cedar Falls, Iowa Full-time 40 hrs/wk

Specifications Analyst, 11/08 - Present

Perform Spec Checks on Engineering Change Notices (ECNs) to ensure

that the information is correct and is downloaded to the

factory/factories in a timely manner. Communicate with engineers,

factories and others involved in regards to ECNs.

VOLT, Inc. (John Deere, PEC)

Change Lead Coordinator, 03/08 - 11/08

Tracked all of the workflow on ECNs for three Engineering Managers and

their groups. Kept spreadsheet and sent out a weekly report.

Communicated with the Engineers and all other departments involved to

ensure the workflow kept moving in a timely manner.

Express Personnel (Ryder Integrated Logistics) 12/04 - 3/05

Ryder Integrated Logistics. Waterloo, Iowa Full-time 40 hrs/wk

EFVM Clerk, 3/05 - present

Work on Access daily to process exceptions for parts not on the

manifest. Call for trucks as needed. Communicate with the planners

and suppliers to ensure parts are delivered on time. Utilize

extensive data entry and customer service skills.

Power Engineering and Manufacturing (PEM), Waterloo, Iowa Full-time

40hrs/wk

Data Entry/Purchasing/Receiving Clerk, 11/98 - 02/04

Responsible for purchasing all consumable goods and receiving all

purchase orders. Open job cards and allocate appropriate parts for

new and rebuild gearbox orders. Close job cards and move parts to

inventory when applicable. Make additions or changes to job orders as

needed. Responsible for maintaining accurate permanent part lists and

bill of materials for all open orders. Record all outwork and heat

treat charges to the appropriate job cards. Run a variety of reports

to ensure and maintain accurate manufacturing and inventory

information.

Waverly Municipal Hospital, Waverly, Iowa Full-time 40 hrs/wk

Data Processing Clerk, 10/89- 04/90

Processed charge slips to appropriate patient accounts and distributed

daily reports to maintain accurate patient billing records. Generated

monthly reports, insurance claim forms, and patient billings. Assisted

in inventory operations as needed..

Cedar Valley Mental Health Center, Waverly, Iowa Full-time 40 hrs/wk

Insurance Clerk, 04/84-10/89

Hired as a temporary transcriptionist, promoted to full-time

employment and given the position of insurance clerk upon

demonstrating a desire to learn new things. Maintained and updated

information to generate accurate insurance and client billings.

Administered customer service.

COMPUTER KNOWLEDGE

Microsoft Windows and Office (Word/Excel/Outlook some experience with

Access), John Deere systems SAP, PDMLink and WISE

SUMMARY OF QUALIFICATIONS

Detail oriented, self-starter, possesses analytical and problem

solving skills, ability to prioritize work

Experienced in accounts receivables/payables, purchase

orders/receiving, insurance and client billings

Extensive knowledge in customer service

Computer literate and willing to assume new tasks

Trained in all aspects of clerical responsibilities

Contact this candidate