Customer Service Quality

A lanna Hudson

PO Box *****

F lorence, S.C. ****4

Cell: 843-***-****

a abltzw@r.postjobfree.com

Objective: To create a good work environment, to help achieve all job

performances and always achieve good and excellent quality in a timely

manner.

Qualifications: 9 y rs. Manufacturing experience with a company that has

h igh quality Standards and ISO 9000 certification; excellent yearly safety

and job evaluations; Team player with good communication skills and

works well with others to accomplish company goals.

Work History: Honda

of South Carolina Mar.20, 2000 – Feb.27, 2009

Timmonsville, S.C. 29501 Received Voluntary Severance

843-***-**** Package.

E ngine Assembly – Built engines for different models, installed spark

p lugs, flywheel process, set the timer, installed the cam chain process,

putting out parts, document and data control.

M arket Quality / Support Staff

Watch associates on the line do their processes, did process audits,

I n ternal Audits, External Audits, checking defects, analyzing the cause of

defects, testing units from the market inside and outside the

manufacturing plant. Traveling was also involved with this job. Packing

boxes, creating shipping labels, receiving mail.

Certifications: I S0 9000 Certification, Internal & External Auditing,

Compliance & Ethnics, Presentation Skills, Math & Measurement, C.E.U.

T raining, Diversity, Blue Print Reading, Quality Manual & Quality

Standards, Supplier Manual Trainer,

Change Point System, Process Planning, Team Building. Forklift Certified.

Work History : August 2009 – Still Employed

Assurant Specialty

F lorence SC

Opening mail on the opex machines, scanning mail, running online letters,

monitoring incoming letters and outgoing letters. Seperating mail by

d ifferent clients.

Work History : 1994

I BM Inc Raleigh NC Temporary Assignment

A nswering phone calls, keying information, copying papers, filing papers,

scanning incoming mail for other departments in the office. Data entry.

Work History : 1995

K amis Beauty Supply Moved back to SC

Raleigh NC

Cashier, customer service, led to assistant manager position, bookkeeping

for the finances that were coming in and what was going out, ordering

supplies, scheduling. Scanning orders, shipping and receiving incoming

and out going orders.

Work History : 1996 (Temp)

Mcleod Regional Medical Center 2000 (Permanent Associate)

F lorence SC

Housekeeping, cleaning rooms, pulling trash, making beds, cleaning

bathrooms.

Education: A ug - 1989 –Aug 1990 Chris Logan 1996

South Carolina State College Cosmetology License

O rangeburg S.C –

B roadcasting Journalism, Business Administration.

Aug-1985 to Aug-1989

W ilson High School Florence S.C

Skills: Word Perfect, Excel 101, Excel 102, Power Point, Excel Charts,

Excel Databases. Strong background in customer service.

Contact this candidate