Medical Billing Customer Service
Resume:
Jasmane Morgan
*A Gabriel Drive
Lockport, NY ***94
Email: **************@*****.***
Objective: To obtain a Medical Billing position with advancement opportunities.
Summary of Medical Billing: Medical Terminology, Epaces MediSoft, Emed, ICD 9
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Qualifications Knowledge of Medicare Part A & B and other 3rd party insurance
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carriers.
Proficiency with CPT codes and ICD 9 Coding.
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Confidentiality HIPAA Trained.
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Education: Niagara County Community College, Sanborn, New York
Computerized Medical Billing, Spring 2010
Experience:
Teletech, Niagara Falls, NY 03/2006 11/2008
Customer Service Representative
Processed claims for United Health Care HMO insurance company.
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Supervisor responsible for resolving higher level issues.
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Followed up on client calls to ensure issues were resolved.
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Quoted benefits and assistance claims to providers and appeals.
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Communicated Medicare part D income calls from members about their
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prescription plans.
Processed payments over the phone for the plan.
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Enrolled members into the Medicare part D plan.
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All Appliance Installation Company 05/2005 12/2005
Front Desk clerk
Front Desk Clerk accountable for answering telephones, and
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setting up appointments, Filled work orders and assigned them to the
proper installation technician.
Used Microsoft Excel for typing up daily work orders.
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Skills: Computers: Proficient in Microsoft and Excel 2007.
Keyboarding 40 WPM.
Certification in claims processing from TeleTech.
Strong analytical and problem solving skills.
References: Available upon request.
Contact this candidate