Administrative Assistant Customer Service
Resume:
Stefani Phillips
*** ******** **** ****. ***. D
Albuquerque NM 88310
ablttf@r.postjobfree.com
Objective
To obtain a position in a professional work environment in an
administrative or management capacity.
Experience
Lane Plumbing Co. Inc - Alamogordo NM 2006 - 2010
Receptionist/Administrative Assistant
Duties include answering phones, scheduling and coordinating service calls
as requested by customers. Assisting customers with questions or issues.
Ensuring that service requests are completed in a timely manner. Obtain
required construction permits, and locating services. Assist as required
with bid takeoffs. General office duties such as filing, maintaining
spreadsheets, collections, and customer service. Use of Peachtree
Accounting Software.
Casa Arena Blanca Nursing Center - Alamogordo NM 2002 - 2006
HR Manager, AP/Payroll Coordinator, Certified Nursing Assistant
Managed all aspects of Human Resources Department. Maintain employee
files, drug testing, background checks. Ensure that current licensure and
certifications were maintained according to NM State regulations. Maintain
all required information for annual State Survey for HR Department.
Interviewing prospective employees, hiring, and training of new employees,
general orientation. Preparing and presenting monthly inservices as
required by NM state regulations. Ensure that policies and procedures were
adhered to by current employees. Ensure that all monthly financial
obligations were met in a timely manner. Manage petty cash fund. Daily
deposits for Accounts Receivable. Process and submit payroll for 120
employees using Kronos Time System. Fill in as needed on nursing floor
working as Certified Nursing Assistant.
Colfax General Hospital/Home Health - Springer NM 1996 - 2001
Administrative Assistant/Home Health Aide/Certified Nursing Assistant
Administrative Assistant to Home Health Director, general office duties to
include answering phones, filing, maintaining patient files. Responsible
for implementing and maintaining inventory of medical supplies. Assist
Office Manager with billing, input of charges into computer to be billed to
Medicare. CPT and ICD-9 coding. Schedule and complete visits working as
Home Health Aide as required/requested by patients. Assist working needed
shifts at Colfax General Hospital as Certified Nursing Assistant.
New Hope Hospice - Albuquerque NM 1994 - 1996
Schedule and perform home/nursing home visits as Hospice Aide. Assist
patients and families with daily care needs of terminally ill patients.
Education
Luna Community College - Springer NM/Las Vegas NM 1997 - 2002
General core requirements for LPN program. Completed first semester of LPN
program with 4.0 average.
Villanova University - Online 2005
Certificate completed in Human Resources Management Course
Interests
I enjoy spending my free time doing crafts such as quilting, painting, and
building dollhouses, spending time with my family and pets.
References
Cynthia Meyers 505-***-****
Kelly Alexander 575-***-****
Elizabeth Corporal 505-***-****
Stephen Brady 575-***-****
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