KEVIN C. LLOYD

Mobile 404-***-**** Home 770-***-****

E-mail: abltj7@r.postjobfree.com www.linkedin.com/in/klloyd

**** ********* ***** *******, ** 30040

SUMMARY

Results oriented executive with strong organizational, franchise and operations background including

training/development, consulting, management, franchise legal administration, site selection, marketing, and

financial review. Creative problem solver with a history of record results whose regions have been the top

producer for two category leaders. Experienced mentor, communicator, motivator and team builder who uses

superior interpersonal skills to sell programs/ideas and develop employees into performance leaders. Effective

strategist who enjoys working with people from a wide-range of backgrounds and disciplines to identify

opportunities and achieve goals.

EXPERIENCE

Hometowntimes.com 4-09 to 7-09

The definitive online news source for your local home town. 100% franchised operations providing

opportunities for local people to control their own destinies by owning and operating a local online newspaper

designed to benefit their local community.

Chief Operations Officer of Franchise Operations, Cumming, Georgia 4-09

to 7-09

• Head of franchise operations with duties including: review and changes to FDD, franchise relations,

training, new franchisee selection.

• Left when company lost funding for this, and virtually all, positions.

Independent Franchise Executive/Consultant 9-07 to Present

Worked with perspective franchisees and franchisors as well as investigated owning my own business. Trained

for Ironman Louisville in an attempt to qualify for World Championships in Kona, HI.

• Independent Franchise Consultant

• Sabbatical for Ironman Training

Completed Ironman Louisville August 31st 2008

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GREAT CLIP’S, INC. 3-01 – 9-07

Great Clips, a privately held company based in Minneapolis, MN, is the largest hair care brand in the industry

with all stores being franchised. Great Clips’ 1000 plus franchisees and staff provide quality hair, cuts and

styles for a value price to customers in over 2500 retail units throughout the US and Canada.

Regional Director, Atlanta, Georgia 3/01 – 9/07

Directed one of six franchise regions with 120+ franchisees operating 400+ stores in six southeastern states.

• Headed the Southeast region with duties including: franchise relations, operational evaluations, training,

new franchisee selection, communication and “selling” of new programs or processes, renewals, new store

builds, store purchases and store relocations. Responsible for two-way communication of changes, programs,

processes or new equipment/technology.

• Turned SE Region from under performing to exceeding budget in 2002, 2003 & 2004.

• Led company in new unit growth two years in a row, including company’s regional record growth for one

year of 63 new units.

• Helped manage franchise legal issues and responsible for contract enforcement.

• Offered position of Area Vice President in MN - turned it down due to overall relocation package.

• Directed office and field staff of up to 16.

DOMINO'S PIZZA, LLC. 1985 – 2000

Domino’s Pizza, based in Ann Arbor, MI, is the world leader in pizza delivery since inventing and perfecting

the category in the early 1960’s. Domino’s was owned by founder Tom Monaghan until 1998 when it was sold

to Bain Capital. Domino’s operates over 7000 units with both corporate and franchised locations.

Regional Director, Atlanta, Georgia 1999 - 2000

Directed one of six franchise regions with over 180 franchisees operating 67 0 stores in six southeastern states.

• Achieved greatest percentage sales growth increase through October 2000 (as much as 4%+ above other

regions) – due in part to “Swing-Challenge” I conceived that was adopted nationally.

• Rewrote Domino’s Pizza’s beverage standard, which increased profitability & flexibility for franchisees.

KEVIN C. LLOYD Page Two

• Led regional “Smart Store Project” initiative to generate an increase in franchise stores growth both short

term and long term and surpassed regional budget goals for store growth during this period.

• Directed an office and field staff of 12 and guided them through a company restructure.

• Selected to serve on the following company committees: Standards, Back to school, Partners Foundation,

Franchising, Incentives, Store Evaluation, Relocation & Re-Image.

• Headed the franchise application process including: new franchisee selection, new store growth, renewals,

store purchases and store relocations (between 125 to 175 applications per year).

• Managed franchise legal issues and responsible for contract enforcement including franchise agreement

default, default cure and termination process.

Franchise Operations Director, Atlanta, Georgia 1992 - 1999

Directed record setting franchise operations for one of five regions with over 950 franchise stores, in eight

southeastern states, operated by over 260 franchisees. Managed an office and field staff of 14.

• Achieved “Highest Net Store Growth” in three of five year period (1995, 1996 and 1998).

• Led franchise operations team that increased “Total Sales” from $334.8 million to over $536.1 million

during this period (an increase of over 60%).

• Developed the national “Consultant of the Year” winner an unprecedented three consecutive times in

1997, 1998 and 1999 (and even after leaving for years 2000 and 2002).

• Headed franchisee selection process and was responsible for franchise contract enforcement including

franchise agreement default, default cure and termination process.

• Implemented initiatives, including a “Swing Challenge” sales incentive, which enabled the SE Region to

be the first region to surpass three national. Average Weekly Unit Sales milestones. “Swing Challenge” sales

incentive was later adopted as a national promotion.

• Conceived most profitable fund raising idea for Domino’s Pizza Partners Foundation in 1998.

• Oversaw the franchise application process (125 to 175 applications per year) including single and multi-

unit store builds, purchases and relocations for new franchisees as well as multi-unit franchise operators.

• Conceived and then co-developed Domino's Pizza’s “Fundamentals of Finance” class which was

implemented as part of the company’s comprehensive training program for franchisees.

• Increased franchise consultant involvement in franchise marketing co/ops and DMAs which resulted in:

activation of additional co/ops, record franchise participation in co/ops, highest “active markets” in the

country, highest spending levels and record sales.

• Helped initiate the company’s comprehensive store image overhaul called “Image 2000”.

• Developed regional site approval procedures that were instrumental in ensuring the success of new units

and the reduction of store closures.

• Implemented and oversaw record setting Royalty and Advertising collections.

• Created the first comprehensive Franchise Consultant training program.

Senior Franchise Consultant, Atlanta, Georgia and Baton Rouge, Louisiana 1989 - 1992

• Responsible for 15 franchise operations with 110 stores and directed four other Franchise Consultants.

• Played a key role in team that created, tested and successfully implemented the first system wide

comprehensive store evaluation “Back to School” program. “Consultant of the Year” award in 1989.

Franchise Consultant, Montgomery, AL, Birmingham, AL and Baton Rouge, LA 1985

- 1989

• Consulted Domino’s largest franchisee and helped turn around double-digit negative sales in Mississippi

and Louisiana markets. Selected “Consultant of the Year” award in 1988.

EDUCATION & TRAINING

University of Georgia, Athens, Georgia – AB: Economics

“Writing Advantage” - Shipley Associates, a division of Franklin Quest Co.

“How to Supervise People” - Rockhurst College Continuing Education Center

“Effective Executive Speaking” - American Management Association

“Finance for the Non-financial Manager” - American Management Association

“Empowering Teams by Valuing Diversity” - EXCEL Development Systems, Inc.

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