Customer Service Medical
Resume:
BAKERSFIELD, CA *****
********@*******.***
JESSICA ENCISO
Consistent development in various skills has provided me
with the necessary experience for this position.
EXPERIENCE
Medical Office Assistant
(December 2007 - June 2009)
Sendas North West Urgent Care
3409 Calloway Dr. #101, Bakersfield, CA 93312
< Receptionist (answered calls, greeted & registered customers); Billing
(A/P & A/R); Record Maintenance (filing and proper documentation of
customers' records).
Medical Office Assistant
(June 2009 - Present)
Mohawk Medical Group
9500 Stockdale Hwy #201, Bakersfield, CA 93311
< Receptionist (answer & route calls on a busy four line system, greet &
register customers); Health Care Personnel (assist clients with health
care maintenance).
Medical Office Assistant
(March 2006 - December 2007)
South West Urgent Care Division Of Mohawk Medical Group
[Acquired by Concentra in June 2007]
9500 Stockdale Hwy #100, Bakersfield, CA 93311
< Receptionist (answered calls on a busy three line system, greeted &
registered customers).
EDUCATION
BS-Business Administration Degree
(June 2005 - November 2009)
California State University Bakersfield
< Obtained a Bachelor of Science Degree in Business Administration with a
concentration in General Management.
High School Diploma
(1998-2002)
East Bakersfield High School
< Involved in Health Careers Academy for three of the four years while
attending East Bakersfield High. HCA allowed me to work closely with the
community by volunteering at Kern Medical Center. This experience helped
develop my standards for high quality customer service.
References: Cathy Cantu Brenda Casey Domenique Rivera Beau Lambie
661-***-**** 661-***-**** 661-***-**** 661-***-****
Friend Friend Friend Friend
Medical Office Assistant
(June 2003-March 2006)
Esmail Nadjmabadi, M.D., Inc 608 34th St., Bakersfield, CA 93301
< Receptionist (answered calls, greeted & register customers).
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