Sales Manager
Resume:
Andy Abbajay
***********@*****.***
High energy team member, experienced in leading multi-unit
company/franchise divisions of 100+ locations with over $200Million in
revenues, with proven ability to re-energize the people and systems to
deliver the brand's vision and Ebitda targets. My results are driven by
implementing strong financial accountability and enhancing operational
excellence with innovative metrics tracking. Exceptional team and client
relationship skills focused on elevating the customer experience.
CORE COMPETENCIES
Multi-Unit P&L Analysis/ Expense Control Turnaround /
Change Management
Purchasing / Contract Negotiations
Expansion/ New Market Development
Site Selection / Real Estate
Concept Branding / Marketing
Recruiting / Hiring / Training/ Retention Wholesale &
Retail Sales
SAMPLE CAREER HIGHLIGHTS
V Led company turn-around from losses to profits with +15% growth
V Developed financial metric system that increased operating profits 11%
V Designed, Trained and Implemented national assessment (financial/ops)
program for 4500 Franchise locations in US & Canada
PROFESSIONAL EXPERIENCE
SR. VICE PRESIDENT of SPORTS DIVISION CENTERPLATE Oct. 09 -
Present
Led Sports division that generated $330Million in sales and with 110
locations in the US, Canada and Hawaii. Helped renew the company's brand
by developing a total solution platform for clients and key partners.
Created new financial metric tracking to drive daily accountability with
management team.
Notable Accomplishments:
. Created differentiated services focused on offering a unique fan
experience for suites driving sales up 5%
. Utilizing food strategically, I developed several new platforms to
build incremental business - walk-up traffic up 3% (total solution for
client)
. Maximized revenue dollars for the clients through new innovative
business opportunities by utilizing the brand's strength beyond the
stadium. Developed catering for special events in community
. Started the Centers of Excellence to drive innovation and best
practices for division
PRESIDENT and COO RESTAURANT GROWTH BRANDS Jan.
2008 - Sept. 2009
Started as SVP and quickly promoted to turn around struggling business
model of this fast-casual restaurant chain in non-traditional segment with
company and franchise locations throughout U.S. Developed new platform and
created a strategic plan to turn around sales, profit margins, and increase
market share in airport sector. Oversaw strategic planning and deployed
necessary resources to drive the new initiatives.
Notable Accomplishments:
. Repositioned store portfolio to both right-size the chain and grow the
highly profitable airport segment to maximize earnings while exiting
mall-based stores
. Led vitalization of product line to offset menu fatigue
. Sourced product providers through new procurement and distribution
partner and saved +$150K in commodities pricing
. Developed new store design and changed the platform that increased
sales and created new development opportunities with key partners -
Aramark, DNC
Andy Abbajay
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VICE PRESIDENT of OPERATIONS QUIZNOS
May 2005 - Dec. 2008
Led a division that executed brand standards evaluations for 4500 franchise
locations in the US, Canada and Puerto Rico. Created tactics that helped
franchise profitability, increased revenue growth, strengthened financial
management systems and drove operational excellence.
Notable Accomplishments:
. Provided analysis and strategic/tactical direction to field RVPs to
help increase unit level economics, customer experience elements,
opening strategies, executing marketing programs, field consultations
and training programs. Increased unit profitability 25% in down
markets and increased the management certification levels in the field
by 56%
. Led cross-functional team to create platform improvement strategies -
design, test, and refine training programs. These key insights helped
reduce initial start up cost and reduced expenses in the first eight
weeks of operations
REGIONAL VICE PRESIDENT ARBY'S
Jan 2004 - May 2005
Led operational & marketing functions in support of 100 company locations
throughout the southeast. Managed team comprised of operations directors,
training managers, marketing coordinators and finance manager to turn
around business.
Notable Accomplishments:
. Responsible for 145 company locations in FL, GA and MI - increased
sales over $4 million
. Lowered Food Cost 1.5% with new software (RTI) implementation
. Sales growth through hospitality focus and DT speed teams. Increased
DT from 51% - 59%
. Created regional Franchise round table to share best practices
. Increased profitability $450K with a reduction in variable cost
through implementation
. Created financial reports for daily & weekly analysis (scoreboard) for
team
Previous Titles
. DIRECTOR OF AREA OPERATIONS 11/2000 - 03/2004
. FRANCHISE OWNER 05/1997 - 11/2000
. REGIONAL FRANCHISE DIRECTOR 11/1995 - 05/1997
. REGIONAL OPERATIONS MANAGER 10/1993 - 11/1994
EDUCATION
BS, Business
Nova Southeastern University, South Florida
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