Kimberly A. Demaskey

*** ** ***** *** #** Vancouver, WA 98683 / Tel# 360-***-**** / Email:

ablt7b@r.postjobfree.com

SUMMARY

Dedicated administrative support professional with more than 8 years of

customer service experience. Adept at working in fast-paced environments

which demand strong organizational, leadership and interpersonal skills.

Highly trustworthy, discreet, committed to exceptional customer service and

driven by challenges.

QUALIFICATIONS

. Customer . MS Word, . End-of-day

Focused Excel, Outlook Reconciliation

. Data Entry . Business . Adept with

Correspondence Technology

. Detail . Communication . Interpersonal

Oriented Skills

. Professiona . Multi-tasking . Client Needs

l Image Assessments

EXPERIENCE

COLUMBIA TITLE LLC . Vancouver, WA 2005 to 2009

Marketing Support / Receptionist

Perform all aspects of administrative and marketing support to escrow

officers, including answering telephones, data entry, and providing details

of products and services to prospective clients. Prepare and distribute

highly confidential documentation, correspondence and relevant reports

. Oversee and coordinate incoming/outgoing correspondence

. Performs timely and highly accurate data entry, ensuring fast

turnaround of preliminary title reports

. Answered high volume incoming phone lines to provide details on

filing deadlines and application status

SELF EMPLOYED . Vancouver, WA 1992 to

2005

Home Maker

Manage schedules and logistics for family of four. Balance priorities to

create and implement budget. Motivate, coach, and counsel children. Work

with teachers to closely monitor academic performance of children. Shop for

clothing, food, and supplies. Plan and prepare nutritious meals for four.

Maintain clean home and clean clothes for family.

. Coordinate medical care for all family members

. Plan, organize, and co-supervise extracurricular school activities

. Pay invoices and reconcile accounts

CONTINENTAL HOME WARRANTY . Walnut Creek, CA 1990 to

1992

Customer Service Representative

Provide customer assistance regarding various home repair issues. Conducts

needs analysis to accurately route and resolve service repairs; works

within established procedures to accurately record and process warranty

work. Serve as a liaison between technicians and clients

. Schedule and coordinates in-home repair work with outside vendors

. Interface positively with people of diverse backgrounds

. Ability to manage multiple tasks without compromise to quality or

productivity

LAW OFFICES of HILDEBRAND, McCLOUD & NELSON . Oakland, CA 1988 to

1990

Office Support / Receptionist

Supports staff of five legal professionals ensuring accuracy of client

correspondence, reports and files. Entrusted with opening the office and

frequently works with matters requiring total confidentiality. Provide

quality customer service, professional demeanor and front desk reception

duties that include data entry, ordering supplies, and answering phones.

. Serves as first point-of-contact to clients, Attorney's and

general public

. Coordinates meeting and calendar activity for a staff of five

. Filters incoming mail and calls to prioritize activity and reduce

interruptions

Kimberly A. Demaskey

Page

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Tel# 360-***-****

HOLIDAY INN . Chico, CA 1987 to

1988

Front Desk Receptionist

Maintains highest level of professionalism when greeting and assisting

guests; handles internal/external telephone enquiries; and coordinates

deliveries. Acts as primary information resource; providing referrals,

direction, information, and general guest assistance.

. Coordinates scheduling of event/meeting space and resource

allocation

. Promptly answers telephone calls to reflect professional corporate

image

. Conducts onsite guest safety protocols

ADDITIONAL EXPERIENCE 1981 to

1987

Dental Office, Bank Teller and Retail Sales

EDUCATION

Diablo Valley College . Pleasant Hill, CA

1983 to 1986 General Studies:

Business Management

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