Customer Service Sales

Linda k. Yang

**** ******** **** . ******, ** ***56 . PHONE: 404-***-**** . E-

MAIL: *****.******@*****.***

Objective

Obtain a position that utilizes my training, education, and experience while

offering an opportunity to enhance operations through continued growth with a

firm.

Education

Gainesville State College

Gainesville, Georgia

Associate Degree

In Progress

Major: Paralegal Studies GPA: 3.27/4.0

Financed 90% of education through scholarships and full-time work.

Work experience

Carey Paul Honda

Snellville, Georgia

Business Development Representative

05/2008 - Present

Accurately inputting customer sales into computer databases.

Responsible for customer service, appointment scheduling, and customer follow-ups.

Ensuring professional customer satisfaction through receptionist duties.

Sons Suzuki Mall of Georgia

Buford, Georgia

Business Development Representative

05/2007 - 11/2007

Input customer sales information into business development center databases.

Trained in customer service, appointment scheduling, and customer follow-ups.

Met daily appointment goals and customer satisfaction surveys with 100% accuracy.

Anderson Merchandisers

Auburn, Georgia Media Packaging Associate

06/2004 - 05/2007

Inventoried products to ensure accuracy during quarterly audits.

Participated in Wal-Mart product packaging and distribution classes.

Processed Books, CDs, and Videos for industrial machine packaging.

McDonalds

Monroe, Georgia Front-Line Employee

06/2001 - 05/2002

Resolved customer concerns to ensure dining satisfaction.

Acted responsibly during transactions by reassuring the customer of their correct

order.

Listened attentively to and interacted with customers in a cordial manner as a

front-line cashier.

Trained to assist other work areas when needed such as front drive-thru, packing

food, and cooking fries.

HONORS AND ACTIVITIES

Anderson Community Softball League

07/2004 - 05/2007

Georgia H.O.P.E. Scholarship Recipient

05/2003 - 05/2005

SKILLS

Language Skills: Fluent in Hmong, Elementary Korean (one semester)

Computer Skills: Microsoft Word, Excel and PowerPoint; Online Researching;

Windows 98 and XP

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