Sales Representative

LYNNETTE I. PHILLIPS

**** ******** ***** ( Grand Rapids, Michigan 49546

616-***-**** (h) 616-***-**** (c) ( ********-********@*********.***

SENIOR-LEVEL SALES/ACCOUNT MANAGEMENT

Highly accomplished pharmaceutical sales professional with comprehensive

clinical knowledge gained from more than 10 years of experience in acute

care setting. Dedicated team leader with exceptional communication,

interpersonal, and organizational skills as well as record of exceeding

sales targets, improving territory performance, and increasing

profitability. Play instrumental role in generating new revenue streams

while maintaining high levels of business retention with superior customer

service and long-term client relationships. Conduct market analysis and

strategic planning to identify and capture opportunities for growth. Areas

of excellence:

Pharmaceutical Sales ( Account Acquisition & Expansion ( Strategic Planning

( Revenue Generation

Team Leadership ( Contract Negotiations ( Certified Six Sigma Green Belt-

Healthcare ( Lean Six Sigma in Training ( Market Penetration ( Training &

Development ( Client Relations ( Product Marketing (

Branding ( Territory Development ( Inventory Control ( Project Management (

Recruiting

PROFESSIONAL HISTORY

KING PHARMACEUTICALS, Grand Rapids, Michigan 1999-Present

Fully integrated pharmaceutical company with expertise in developing,

manufacturing, and marketing prescription medicines in specialty markets,

including neuroscience, hospital, and acute care.

Senior Specialty Representative (2005-Present)

Develop and execute marketing strategies and product positioning to achieve

territory sales and increase market share within managed care markets.

Train, direct, and guide District Team members as New Hire Mentor. Service,

retain, and expand major accounts. Substitute for District Sales Manager

when necessary to act as liaison between District Team and Regional

Business Director.

. Awarded 4 times for Total Portfolio Attainment in District Team in 2005.

. Honored as Levoxyl Loyalist Regional Contest winner in June and August of

2005.

. Promoted to Senior Specialty Representative, New Hire Mentor, and

District Team Captain due to exceptional team-building and sales

performance.

Professional Sales Representative (2002-2005)

Generated lucrative relationships with consumers, physicians, and

healthcare organizations to optimize sales and growth in market share of

promoted pharmaceutical products.

. Earned Circle of Merit Award for 3rd and 4th quarters of 2004.

. Achieved President's Club Winner status, representing top 10% of sales

representatives nationwide.

Medical Sales Representative (1999-2002)

Fostered client relationships and managed sales cycle from prospecting

through contract signing and execution. Exceeded sales targets through

effective promotion of diverse pharmaceutical products.

. Handpicked to serve on President's Marketing Advisory Committee.

. Advanced professional development and goal-setting among sales executive

staff by identifying education needs and coordinating and implementing

strategic training.

LYNNETTE I. PHILLIPS ( Page 2 ( ********-********@*********.***

HOME MEDICAL OF AMERICA, INC., Grand Rapids, Michigan 1997-1999

Comprehensive purveyor of home healthcare products and services, including

infusion and respiratory therapies, medical equipment, and outpatient

services.

Account Manager

Spearheaded sale of home infusion, pain management, and nursing therapy

services to physicians and case managers.

. Secured key accounts with 3 major managed care providers.

. Revitalized territory sales, contributing to revenue increases from $40K

per month to $1.5M annually.

. Appointed to President's Advisory Council.

AEROMED HOME CARE, Grand Rapids, Michigan 1996-1997

Supplier of durable medical equipment and home infusion therapy services.

Sales Executive

Recruited to sell home medical equipment as well as infusion and oxygen

therapy services. Negotiated, serviced, and maintained provider contracts

with managed care and national insurance organizations.

. Generated $950K in annual revenue.

. Grew account profitability and enhanced sales of multiple product lines

by educating clients on range of medical product and service offerings.

. Established and refined executive marketing strategy as Regional Sales

Trainer.

. Stimulated revenue growth through development of strategic marketing

plans.

FIRST AMERICAN HOME CARE, Toledo, Ohio &Grand Rapids, Michigan 1993-

1996

Nation's largest privately-held provider of Medicare-reimbursed home

healthcare services.

Coordinator of Field Management Development (1995-1996)

Directed community education and business development for home healthcare

services. Identified provider needs and established working relationships

with hospitals, social service and discharge planners, physicians, and case

managers. Educated community organizations concerning scope of healthcare

offerings, while emphasizing Medicare reimbursable services.

. Broke ground in Grand Rapids market and rocketed its territory ranking

to 4th out of 23 locations.

. Cultivated relationships with managed care organizations and negotiated

profitable preferred provider contracts.

General Service Manager (1993-1995)

Administered staffing and daily operations in upscale assisted living

facility. Maintained efficient and effective staff operations from

recruitment and new hire processing through ongoing professional

development. Direct management of 35 Home Health Aids and 4 nurses. Ensured

highest quality of patient care and compliance with JCAHO and Ohio state

regulations.

EDUCATION/CERTIFICATIONS

Master of Business Administration in Global Economics

Cornerstone University, Grand Rapids, Michigan

Bachelor of Science in Business Management

Cornerstone University, Grand Rapids, Michigan

Certified Medical Representative (CMR) in:

Cardiovascular (CV) ( Diabetes ( Neuroscience

Anti-Infective ( CNS ( Endocrinology ( Insomnia ( Pain Management

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