Specialist Project
Resume:
Manchester GA christykenn5813@y
Christy Kennedy
Experience 2004-2006 Aflac Columbus, GA
New Account Setup Specialist II
Established new Cafeteria Plan Services Accounts
according to IRS Section 125 Cafeteria Plan
Guidelines
Participated in Aflac Now project to develop
automated reimbursements for cafeteria plans
Established standard new accounts according to
document internal procedures
Responsible for timely and efficient communications
between associates in field and prospective payroll
accounts
Assigned Standard Industry Codes based on
industrial classification and occupation of general
employees
2002-2004 Aflac Columbus, GA
Benefit Services Claims Specialist
Daily duties included review and processing of
un-reimbursed medical and dependent day care
cafeteria plan benefits.
Responsible for ensuring claims adhered to strict
IRS regulations regarding covered services and
either paid or denied based on these regulations
Acted as subject matter expert and assisted
numerous other internal departments with salary
redirection agreements and general operating
questions on an as-needed basis
2001-2002 Aflac Columbus, GA
Document Service Specialist II
Established banking guidelines and protocols for
specific financial institutions, ensuring
operational efficiency
Using proprietary documentation reviewed and
processed the implementation of new Cafeteria Plan
Accounts to include specific employee data as well
as salary redirection agreements, in accordance
with chosen financial controls.
Responsible for problem analysis and resolution, as
needed, while responding via telephone, email or
fax with both potential and established accounts,
employees of account and Aflac Field Force.
Education 2010 Columbus State University Columbus, GA
B.A., Business Administration
Graduated December 16, 2009
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