Human Resources Manager

Tekia Harris

**** ******** **** *** ***~ Raleigh, NC 27610~ 919-***-****

~ ablszk@r.postjobfree.com

OBJECTIVE: To obtain an entry level position using hospitality experience

within any industry.

EDUCATON: North Carolina Central University, Durham, NC

Bachelors of Science Degree May 2009

Major: Hospitality & Tourism Administration

EXPERIENCE: GUEST SERVICES REPRESENTATIVE

Homestead Studio Suites, Raleigh, NC April 2010- Present

- Administrate daily functionality of hotel.

- Handle billing and all guest monetary/financial

transactions.

- Maintain all hotel policies and confidentiality.

TEAM MEMBER/SERVER

Noodles & Company, Durham, NC Aug. 2009- Apr.

2010

- Administered knowledgeable customer care procedures.

- Maintained an accurate cash flow of $200 or more.

- Ensured cleanliness and safety of restaurant.

MANAGEMENT INTERN/ASSISTANT MANAGER

Bon App tit at Duke, Durham, NC Aug. 2008-

May 2009

- Assisted in the development and organization of staff

meetings and trainings.

- Created weekly sales goals through analysis of financial

reports.

- Enhanced and streamlined inventory control systems.

NIGHT AUDITOR

Residence Inn Chapel Hill, Chapel Hill, NC Nov. 07-

July 08

- Balanced and calculated daily revenue averaging $30,000

- Performed all front office operations.

- Ensured total safety of property by doing nightly walk

through.

GUEST SERVICES REPRESENTATIVE

Homestead Studio Suites, Durham, NC Aug. 06-

July 08

- Greeted and registered all guests.

- Managed guest folios.

- Performed the night audit; balanced daily revenues.

CERTIFICATIONS: ServSafe certification, Human Resources certification

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