Manager Management

Divya Mallya

**** ******* **** *****, *****, IL -60532,

Cell: 412-***-**** Email- ablszb@r.postjobfree.com

Summary:

Experienced HR Professional: Eight years of relevant multi-discipline experience working for employers across a wide

cross-section of industries and fulfilling key roles across different HR functions like Recruiting, Benefits Administration, Payroll

and Immigration processing.

Leadership and Management: Experience in managing distributed teams and currently working as a HR manager for a

medium sized IT consultancy and lead a four member team.

Detail Oriented and Process Focused: Believe that ‘the devil lies in the detail’ and have a proven track record designing

and implementing process focused strategies with a focus on optimizing HR performance.

Communication and Presentation Skills: Superior communication skills (both verbal and written) and typically report

and present directly to Director and VP-level clients.

Work Authorization: Permanent Resident authorized to work for any employer in the US without requiring sponsorship.

Work Experience:

HR Manager, HR Generalist, Royal Cyber Inc, Naperville, IL Jan 09-Present

• Recruiting:

- Led a team of 2 recruiters and managed the end-to-end recruiting lifecycle for the U.S. and U.A.E offices.

- Used internal applicant tracking system (ATS) to build pipeline of potential candidates and worked directly

w ith the C.E.O to develop recruiting plan and supporting strategies. Implemented mentioned strategies

using a variety of tools and processes (websites, internal referrals, job-fairs etc.) and managed the overseas

recruiting team for the same.

- Short-listed candidates conducted initial screening interviews, organized final interviews and conducted

background checks to ensure hires met quality-control requirements as per company charter.

- Created candidate offer, conducted orientation and was responsible for the management of relevant

paperwork for all new-hires.

• Benefits Administration & Payroll:

- Worked directly with providers to develop and administer employee benefits programs. Programs developed

i nclude Medical, Dental and Vision benefits, company sponsored Life and Disability insurance, and

Retirement plans (like 401 Ks, Roth 401 K etc.)

- Prepared and processed bi-weekly payroll using the PayChex software and was responsible for all payroll

related queries including those related to expense reimbursements.

• Legal and I mmigration:

- Considered a Subject Matter Expert with respect to Immigration and Permanent Residency laws.

- Worked directly with the company lawyers to process all H1-B and Permanent residency applications for the

company.

- Determined law and paperwork requirement for all candidates and employees based on sponsorship profiles

and proactively managed the process for them as well as their families.

• Vendor M anagement:

- Served as the primary point of contact with all vendors and was responsible for administrating the invoices

based on previously agreed upon agreements.

- Determined vendor commissions based on profit sharing agreements and responsible for t imely quarterly

payment of the same.

- Ranked vendor performance based on a variety of metrics and presented results to management during

quarterly business reviews.

• M isc:

- Conducted exit interviews for candidates and filed and maintained termination papers based on government

requirements.

- Assisted the CEO with the G.S.A schedule contracts and associated applications and documentations.

- Led the initiative to have the company be part of the E-verify program.

- Responsible for all internal communication with employees including serving as the primary contact for

i nquiries regarding policies, procedures and processes.

- Served as the face of the company at various job fairs and was responsible for maintain relationships with

t he career offices of three universities in the Chicago-land area.

Lead Recruiter, Technology People Inc., Pittsburgh, PA Feb 06 –Jun 08

• Responsible for and performed full life cycle recruiting including candidate sourcing using a variety of

techniques, initial

screening, reference checks and coordinating of technical interviews.

• Handled documentation for exempt & non exempt employees including all legal documentation and approvals

f rom the USCIS. Interacted closely with the company immigration attorney during the course of these

activities and achieved a 98% success rate in the H1-B and Permanent Residency application process.

• Performed proactive recruiting to build up the candidate pipeline using job boards like ‘Computerjobs’,

‘ Monster’, ‘Dice’ etc. and used the in-house Applicant Tracking System (ATS) to t rack clients and present

reports to management for review.

• Hired a wide variety of candidate including US Citizens, Green Card Holders, TN Permit, H1B, EAD, OPT

holders and was considered a Subject Matter Expert (SME) regarding labor rules and requirements.

Responsibilities also included coordinating with the employees for collection of required documentation,

application fees, filing etc. as well as communicating updates based on changes in immigration laws.

• Interfaced with vendors to source candidates, conducted phone screening, scheduled interviews and negotiated

hourly

r ates/salaries. As a result of negotiations, the company saved almost $ 95 K.

HR Officer, ABN AMRO Bank, Bombay, India Oct 03 -Dec 05

• Interacted directly with the senior VPs of 2 business units to determine hiring requirements and assisted the

H R Manager in sourcing of the same..

• Candidates recruited range from entry- level to mid-level candidates for various functions within the bank like

Sales, Finance, Human Resources and IT.

• Owned and managed the Employee Referral program for the Bombay office of ABN AMRO. Increased hiring

t hrough this program to 18 % and reduced recruitment costs by 15% by eliminating commissions paid to

agents.

• Conducted background checks, extended offer letters to selected candidates and organized and facilitated new

h ire orientation and on-boarding. Was the primary point of contact for all fresh graduates in the Bombay office

of ABN AMRO.

• Maintained employee information related to performance, salaries and bonuses, promotions and t ransfers in

t he HRIS system. Handled grievances and suggested course of remediation as per company HR policy including

escalation if required.

• Conducted exit interviews for employees and summarized and reported results and recommended strategies to

reduce turnover to Senior Management.

Sr. Customer Response Executive, Global Tele-Systems Ltd, Bombay, India Dec 01 – Sep 03

• Served as a call center agent for global companies like Royal Consulting and Providian and responsible for the

telemarketing of products and services for customers in the U.S. and U.K.

Education:

• PHR Certification t raining, DePaul University, Chicago, I L Jun

08 – Dec 08

• Diploma in Human Resource Management, Mumbai University, India

Jan 03

• Bachelors in Commerce (Equivalent to BA), Bangalore University, India

May 00

Technologies:

• MS Office (Word, Excel and Powerpoint)

• Applicant Tracking System: CATS

• PayChex Software

• QuickBooks

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