Scott Holland
***** ****** **** . **** *****, Virginia 23060-3020
Phone 804-***-**** . E-mail *********@*****.***
Summary of qualifications
Detailed oriented Information Systems Specialist with strong
analytical and leadership skills. Expertise in creative
solutions, project managing, and a wide range of instructional
skills. Experienced in providing technical support for Fortune
500 companies. A proven performer with a successful track
record of conveying information to technical and non-technical
persons at all levels within an organization.
Skill Set
OS/ENVIRONMENTS: Windows XP, Windows 2000, Windows NT, Windows 98, Windows
95, Pocket PC 2002, PC-DOS, Unix
DEVELOPMENT APPLICATIONS: SQL, PL/SQL, Korn Shell, SAS, T-SQL.
NETWORKING: LAN: Ethernet, Token Ring, Remote Access; WAN: CSU/DSUs,
switches, PROTOCOLS: TCP/IP, IPX/SPX, NetBIOS
HARDWARE: PC Workstations, PDAs, HP printers, scanners and other peripherals.
SOFTWARE: MS SQL Server 2000, DTS, Enterprise Manager, SSIS, MS SQL Server
2005, SSRS, Visual Basic, Sybase, Kronos, MS Office (Word, Excel, Access,
PowerPoint), Ms Project
Work experience
May 2010 - July 2010 ComSys
Richmond, Virginia
Payroll Production Support (Assigned to Carmax)
Maintain payroll systems on a daily operation. Supporting in
house applications that track sales commission and billed
hours. Writing SQL queries for Sybase and SQL Server
environments to validate data being supplied to Payroll for
payroll corrections.
Supporting Windows server applications.
Supporting Kronos work force application, and maintaining the
remote clock systems at remote locations, and resolving work
force issues.
Contract work completed.
June 2009 - August 2009 Technisource
Richmond, Virginia
SSIS Developer (Assigned to Markel)
Develop SSIS packages for AMS systems to automate reporting of
data extraction to Excel, and publish results through e-mail.
Automated creation of the Excel documents and distribution
through e-mail using Microsoft SSIS packages and VB.Net
development. The VB development was used to assign variables
with-in SSIS packages, verify files, and loop statements for
assigning variables with-in loop statements in the SSIS
package.
Create documentation on the SSIS packages and how the data
pulled and steps through the SSIS package on what each step
does. Also, document trouble shooting steps for the package
and how to resolve issues.
Contract work completed.
March 2008 - June 2009 CRT Inc.
Richmond, Virginia
SQL Programmer / Application Development (Assigned to PFG)
Application Development duties included creation of new
reports using Microsoft Reporting Services (SSRS), and seeing
them through the SDLC process of planning, system design,
programming, testing, installation, and maintenance. Duties
performed in this role are SQL programming, report writing,
project work, SQL performance tuning, creation of stored
procedures, tester, and support.
Worked on fiscal year project to change the fiscal year date
in the data warehouse. By coming up with a solution for the
fiscal year change, and working with DBA to test and implement
changes.
Using VB functions with-in SSRS to assign variables.
Creation of several reports for upper management on sales
comparisons.
(I.E. Year of Year comparison)
Creation of warehouse throughput reports for managers to gauge
workers performances.
Create documentation on the processes of reports data mapping
model to the report and how the data was pulled.
May 2004 - March 2008 Health Management
Corporation
Richmond, Virginia
Data Administrator II / Team Lead / Technical Lead
Processing Membership and Caseload data through an ETL process
using SSIS and DTS packages. Also working with clients, and
their data to establish good and accurate support to the needs
of the client.
Responsible for projects with clients to implement new data
sources and target mapping their data to the Data warehouse
and transactional system.
Manage project processes of requirements gathering,
programming, testing, implementing, and maintaining.
The use of VB.net to assign file validations with-in SSIS
packages.
Transitioned Cognos reports to stored procedures to be used by
DTS packages.
Create documentation on the process of target mapping the
client's data to our system. The documentation would include
field definitions, target mapping, field specifications, and
processes required in the ETL process.
Projects to automate the ETL processes from doing a manual
process in Access to DTS and SSIS packages programming in SQL
and .Net.
Responsible for creation of SQL stored procedures for
reporting membership and caseload processes, and validate and
test processes before implementing.
Responsible for adhoc request using SQL, Access, and other
reporting tools to pull the information need for reporting
team and management.
Manage a team of 3 to insure that data integrity and projects
are managed in a proficient manner in a production
environment.
Develop SSIS, DTS packages and validating SQL code changes by
testing and verify data before implementing code changes.
Tests changes to SSIS packages to load the data into a test
environment to validate the process.
Maintain SSIS and DTS packages for external clients for code
changes and data integrity issues.
March 2004 - May 2004 Kelly
Services
Richmond, Virginia
SQL Programmer (Assigned to Health Management Corporation)
Contracting project to develop and implement a data warehouse
inventory for claims and membership summary tables.
The project was completed 5 months in advance and was hired on
full time by Health Management Corporation.
January 2003 - March 2004 Wolfsvein
Consulting
Richmond, Virginia
Owner
Consulting support to clients needs that included small
network design and implementations, server administration,
database administration on SQL server 2000.
Installed Microsoft SQL standard servers to maintain medical
and business records for small businesses.
Backing up of clients databases and maintain server updates.
Create system documentation for business.
October 2003 - February 2004 G3
Technologies
Richmond, Virginia
Systems Engineer Specialist (Part Time)
Systems support (Windows 2000 servers, workstations, and
networking).
Supported issues for third party applications connecting to
SQL server.
Installation of SQL server standard for client to track
patient billing.
July 2001 - October 2003 Capital
One
Glen Allen, Virginia
Unix Production Support Specialist
Unix support for an application called Capstone (credit card
decision software). Coordinated the efforts of multiple
support groups within and outside of Capital One in the
restoration of batch and real time services.
Used UNIX on daily bases to query using PL/SQL to find trouble
areas in databases and logs to report to appropriate
personnel.
Developed monitoring scripts (Korn Shell/SQL) that identified
production problems and reduced company down time by 5% in a
batch environment.
Created reports utilized to determine most profitable
production volumes for new product implementation.
Worked on variety of Capstone projects that improved
production by 30%.
May 2000 - July 2001 Quantum Resources
Richmond, Virginia
Network Support Specialist (Assigned to Wyeth Pharmaceutical)
Desktop Support interfacing on all levels within the
organization of 750 users. Supported a Novell network
environment with Microsoft suite products, and software
proprietary to the pharmaceutical industry.
Created tape backup database for recording and tracking of
backup tapes. Enabled the company to track their tape
inventory, and yearly cost estimate.
Implemented project that "rolled out" 250 new computers to
users, thus enabling the company to reinvest inventory savings
of $50,000.
April 1999 - May 2000 Scott & Stringfellow,
Inc.
Richmond, Virginia
Support Analyst
Multi-level support role that encompassed wide-ranging tasks,
including help desk, site ops, and Microsoft Exchange/Network
administration to 800 end-users. Consisted of over the phone,
desktop, and networking support. Additional projects included
the creation of business standards in software, hardware, and
documentation.
Introduced and implemented new banking Citrix client software
to 30 users. Software reduced processing time by 10%.
Developed instructional booklets to train new support analysts
enabling new associates to perform to job standards 30% faster
than with former training process.
Education and training
Advanced Concepts Training Richmond, Virginia
Oracle 8/8i, Unix, SQL / SQL Plus
J Sargeant Reynolds Richmond,
Virginia
Associate of Science /Business Construction Management
Certifications
Comptia A+ Certified
Comptia Network + Certified