Manager Sales

Frank DeRose

*** ****** ***** *****

Morgan Hill, CA. 95037

408-***-**** / Cell 408-***-****

E-mail ***********@***.***

CAREER OBJECTIVE:

Seeking a position where my experience will be utilized for mutual benefit.

SUMMARY:

Results-oriented "hands-on" team player with background in Materials

Management, Inside sales & Program Management, Operations, Purchasing,

Forecasting, Master Scheduling, Material Planning and ISO 9000.

EXPERIENCE:

Miller Networks Inc. Morgan Hill CA 4/10 to

Present

IT services and computer support for small and medium size companies

Sales and customer account manager

. Develop sales and marketing materials for vertical markets

. Develop potential customer list by researching industry verticals and

related trade shows

. Develop strategic relationships with OEM's of application software and

other technology partners

. Research industries and list potential customers. Make cold calls to

potential customers

. Make warm calls to existing customers. Get feedback on recent services

and report findings to management

. Visit customer sites as needed to build relationship

. Using Miller Networks technical staff prepare customer quotes

. Submit RFQ's to suppliers and award PO's to the selected supplier

Sanmina-SCI Fremont, CA 6/08 to 7/09

Manufacturer of sheet metal enclosures and welded frames

Program Manager and Inside Sales

. Direct customer contact. Receive PO, create sales order documentation,

monitor and update backlog, verify demand, point of contact for RMA

requests, Resolve past due invoices, issue credit memos, fix billing

errors.

. Tracked and measured weekly Sales Revenue progress vs. plan.

. Interface with customer web portal for suppliers. Down load PO's,

confirm and update as required

. Project manager of NPI programs. Bill for NRE and NRT, create manual

PO requisitions for required tooling and materials. Initiate ECO's to

support customer revision changes or documentation updates

. Review E&O material and present customer with E&O claim for payment

. Headed Customer Focus Team (CFT), conducted daily meetings designed to

resolve capacity, tooling or material issues that will prevent orders

from shipping on time. Work with shipping to ensure on time shipment.

. Actively review product margins and initiate re-quotes and submit new

pricing to the customer.

Teledyne Storm Products Inc. Santa Clara, CA 1/04 to

6/08

Manufacturer of custom multi conductor cable and custom cable assemblies

Operations Manager and Manager of Inside Sales

. Managed a staff of 7 direct reports. Perform employee evaluations and

set performance goals.

. Manager of Inside Sales, Operations, Order Management including NPI,

Sales Quoting, Customer Invoicing, Purchasing (including vendor

performance), Shipping, Receiving, Inventory Control and Facilities

. Reduced Cost of Goods Sold by 7% (from 45% to 38%). Negotiated with

vendors for contract pricing and higher levels of service and support.

Negotiated with carriers for lowest rates which resulted in lower

costs.

. Responsible for inventory transfers between Dallas, Santa Clara and

Tijuana. Manager of NPI process which included transferring of volume

production to Tijuana from USA sites.

. Personally managed the number one customer account along with other

accounts that equaled 35% of the annual revenue. Maintain inventory

levels of raw materials and of finished goods that will allow for fast

order fulfillment or in support of customer contracted inventory

programs.

. Responsible for BOM creation and maintenance and part master creation

and database maintenance.

. Managed customer relationships, visits and QBR's and led all relevant

business discussions.

. Conducted contract review to ensure that customer PO matches with

agreed upon Terms and Conditions. Executed order entry activities in

support of my customer list including RMA's and customer master data.

. Performed the functions of Sr. buyer/planner. Purchased required

materials and MRO items to support production. Tracked supplier

deliveries. Monitor JOB status to ensure OTD. Did Material Review

Board activities for materials that I purchased. Worked with QA on

supplier reviews and supplier audits.

. Interfaced with contractors to support the maintenance of the

manufacturing equipment and the facility.

. Performed general office management duties and activities including

purchasing office supplies and worked with the IT department to

maintain copiers and printers.

. Reviewed customer AR status and resolved all AR issues required to

keep customer account current.

. Resolved all supplier AP issues to avoid being put on credit hold.

. Managed all warehouse activities including physical inventories, cycle

counts and reported results.

. Analyze E&O inventory (customer forecasts, ECO's and MOQ's). Bill

customer for E&O inventory.

. Create revenue forecast and demand plan to be used for financial and

operational planning purposes.

. Developed department procedures and implemented and enforced company

procedures. Created training materials and developed in house trainers

for new hires and maintained training records.

. Worked with the Company legal department on issues such as terms and

conditions for customers and suppliers, import and export laws, NAFTA

and ITAR laws and procedures along with RoHS compliance issues.

. Executed all duties and functions of Production Control Planner in

support of my customer list.

Volex Interconnect Systems, Fremont CA. 06/02

to 12/03

Global Contract Manufacturer of Cable Assemblies, Fiber Optic Assemblies

and Power Cords.

Materials Manager/Purchasing Manager/Commodity Manager

. Managed 12 people in Purchasing, planning, order fulfillment,

receiving and all warehouse activities.

. Member of Volex North American Purchasing Council and Supply Chain

Management Team.

. Commodity Manager for components purchased through distribution in

USA, Canada and Mexico.

. Executed all the functions of senior buyer. Purchased all assigned

materials to support customer orders

. Responsible for favorable PPV of over 12% and for 40% reduction in

inventory levels during 2002/03.

. Decreased product cost by 14% and reduced supply base by 50%.

. Responsible for inventory control processes and disciplines that

improved raw material accuracy from below 70% to 99%; validated by

weekly cycle count program; eliminated the need for physical

inventory.

ONI Systems, San Jose, CA. 07/01 to

06/02

Start up OEM of next-generation optical networking Hardware and systems for

metro and regional area networks

Forecast Manager (Sales Operations)

. Generated weekly field sales forecast roll-up for worldwide sales

department. Distributed reports directly to Executive VP of World Wide

Sales and the VP of Sales Operations. Reports included quarter to date

actual shipments verses forecasted shipments along with performance

deltas and NPI status.

. Provided MFG OPS with quarterly product mix forecast, weekly updates

with forecast consumption, and updated product mix projections for

rolling 12 months.

. Developed and led cross-functional supply demand team. Reviewed and

modified demand plan. This review process helped to reduce inventory

by 40% in 9 months.

. Maintained customer priority list for allocated or new products,

including customer trials and NPI products.

. Key member of NPI team. Tracked and monitor new product introduction

including EOL issues.

Zaffire Inc. San Jose, CA. 11/00 to 6/01

Start-up OEM of next-generation optical networking hardware and systems for

metro and regional area networks

Senior Master Scheduling Planning Manager

. Issued purchase/change orders to CM based on MRP output.

. Manufacturing representative on New Product Introduction Team.

. Teamed with Director of Product Marketing and Director of Corporate

Planning to establish forecasting processes used to drive MRP.

Forecasts included new product introductions.

Storm Products Co. Santa Clara, CA ISO 9002 09/96

to 11/00

Contract Manufacturer of Cable Assemblies, bulk wire, and multi-conductor

cable

Operations Manager, Materials Manager, Fulfillment Manager, Facilities

. Managed staff of 90 employees with 8 direct reports (3 Managers and 5

Buyers).

. Increased on time shipping performance from below 85% to over 95%

within first 15 months.

. Worked with Production Managers to set production measurement goals

and measurement procedures.

. Implemented capacity planning for production and NPI assembly

resulting in improved through put.

. Program Manager for number one customer. Created forecast, Monitored

shipments and inventory levels.

. Developed inventory control process and procedures that were

considered the corporate best practice. Reduced annual inventory

adjustments from 3.75% to 0.6% on an inventory level of $10M.

. Executed all the functions of senior buyer. Interfaced with

contractors to support the maintenance of the manufacturing equipment

and facility.

. Developed and implemented several business process/software

improvements (re-engineering) that improved through-put and

significantly reduced user errors in shipping & receiving.

. Developed and implemented a supplier performance review program which

resulted in overall supplier performance improvements. Conducted

supplier QBR's.

. Trained to operate a forklift

STRENGTHS:

Strong, self-assured, result driven individual with the ability to work

independently with minimal supervision. Background in Production Control,

Forecasting, Demand Planning, Master Scheduling, MRP, Inventory Management,

Purchasing, Inside Sales, Program Management and Facilities. Experienced

in Microsoft Windows, Shopworkx, and Oracle environments. Experienced in

creating and updating procedures and work instructions in ISO9000

environments.

EDUCATION: A.S. Degree in Business Management and Supervision-Mission

College, Santa Clara, CA.

Contact this candidate