Ashley S. Wilkins

[*** Markham Mesa Dr, Little Rock,AR 72211] [501-***-****[ashley43

@sprint.blackberry.net]

Objective Full-Time position

Experience:

Swing Manager

May 2005- October 2009 McDonalds 870-***-****), Arkadelphia, AR

71923

Cash/Safe Control

Customer Service

Labor Control

Inventory

Cashier

Customer Service

Day/Night Deposits

Customer Service Representative

October 2008- April 2009 AT&T, Arkadelphia, AR 71923

Customer Service

Safe/Closing

Inventory

APO/FPO sales

Day/Night Deposits

Microsoft Office

Note Taking

Child Care Assistant

October 2008-April 2009 Apple Den Child Care Center, Arkadelphia, AR

Handling around 7 toddlers & 5 infants along with two other assistants.

Breakfast, meal, & snacks

Supervision over children outside at play

Primary aged group activities

Supervision over children at pick up times

Light housekeeping

Business End User Care Representative

December 2009- July 2010 Sykes Enterprises 501-***-****),

Malvern, AR

Incoming/Outgoing calls (client AT&T)

Account balances and credits

Multiple lines

Promotions and Contracts

Providing excellent customer service and setting proper expectations

Detailed knowledge of plan changes and equipment orders

Microsoft Office

Typing Notes

Education: Arkadelphia High School, Arkadelphia, AR 71923

August 2003- May 2007

High School Diploma

Henderson State University

August 2007-May 2008

Psychology major

Hope Community College

August 2008-January 2009

Nursing major

SAU Tech (online)

January 2009- May 2010

General Studies

Westwood College

September 2010

Web Design

Interests:

I plan to pursue a career in computer web design when I

graduate from college, but for now I would like to continue executing my great

customer service skills in consumer needs, providing the most accurate information

for the task at hand, making sure my customers know the details of the resolution

satisfied with their end result in a fast-paced environment.

References: Dorothy Beasley

235 North 22nd Street

Arkadelphia, AR 71923

Head Teller

Region’s Bank

870-***-****

Sandra Henry

112 25th circle Arkadelphia, AR 71923

Arkadelphia Human Development Center

870-***-****

Gina Dunn

235 23rd St. Arkadelphia, AR 71923

AT&T (APEX Communications)

870-***-****

Contact this candidate