MARGUERITE NAVE, CPCU

***** **** ****** **

Cell: 253-***-****

Federal Way, WA 98023 Home: 253-941-

8394

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SUMMARY

An insurance professional with over 40 years experience in

property/casualty underwriting, rating and loss control with multi-line

insurers. Strengths include organizational skills, premium negotiations,

communication skills and risk evaluations. A reliable, thorough problem

solver with a sense of team spirit, result-oriented and technically

trained.

PROFESSIONAL EXPERIENCE

INTERCONTINENTAL INSURANCE SERVICES, INC. Seattle, WA 1994-2010

CONTINENTAL INSURANCE COMPANY, Rancho Cordova, CA 1986-

1994

SELECTED ACCOMPLISHMENTS

. Managed in-house and brokerage accounts by analyzing risks and

exposures to develop adequate premium for each policy.

. Completed forms needed to justify retaining renewals, making files

easier to review each year, thereby cutting down processing time.

. Improved endorsement processing by providing accurate information

including specific property rates to rates resulting in prompt

completion of requests and less unproductive time.

. Accelerated the timeliness of transactions by processing renewals and

endorsements for other team members, improving the overall work flow.

. Maintained an up-to-date policy work order list by amending mandatory

forms for policies in three states, simplifying issuance procedures.

. Coordinated an audit for the Washington rating bureau by sending

files and correcting errors, improving compliance with state

insurance requirements.

. Trained newly hired employees in several branch offices in basic

rating by teaching techniques and rules resulting in their promotion

to rater/coder. Also trained newly hired underwriters to rate, so

they would understand what was required of them and to be sure that

applications were complete when sent to the raters.

. Participated in a computer users' group, testing, troubleshooting and

developing a new system resulting in the implementation of the

program throughout the company.

. Coordinated the merging of out-of-state policies from another office

with those currently filed by re-numbering and placing them on

shelves reducing the area in which to search to match

mail/correspondence.

. Loss Control Experience - Conducted Physical inspections for policies

written. Met with insureds to obtain information and to discuss any

recommendations for improvement found during the inspection. Prepared

detailed reports for the underwriters. Scheduled the work load to

complete the inspections in a timely manner.

OTHER PREVIOUS EMPLOYMENT

CONTINENTAL INSURANCE CO., Rancho Cordova, CA 1986-

1994

Commercial Underwriter

GREAT AMERICAN INSURANCE, Seattle, WA 1975-1985

Loss Control Representative

EDUCATION AND TRAINING

Bachelor of Business Administration, Magna Cum Laude, National University,

Sacramento, CA

Associates in Arts Degree, Bellevue Community College, Bellevue, WA

CPCU Designation, American Institute for Property and Liability Underwriter

Inc.,

Malvern, PA 1992

Associate in Marine Insurance Management Designation, Insurance Institute

of America, Malvern, PA 1994

Company Sponsored Courses:

. Negotiation

. General Liability

. Inland Marine

. Train the Trainer

. Products Coverage

PROFESSIONAL AFFLIATIONS AND AWARDS

Member, CPCU Society, Seattle Chapter, Seattle, WA

Membership Chairman, CPCU Society, Sacramento Valley Chapter, 1994

Employee of the Quarter, Continental Ins. Seattle Branch 1986

Recognition Award, TQM Team Player - Suggestion to improve in-house mail

service.

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