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Customer Service Manager

Location:
Huntsville, AL, 35811
Posted:
August 21, 2010

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Resume:

Ashley M a rt in

*** ******* **.

Huntsville, Al. 35811

256-***-****

ablsa9@r.postjobfree.com

u EXPERIENCE

CVS/Pharmacy, 930 Winchester Rd. Huntsville, Al. 35811

April 2009 to February 2010

Position held: Pharmacy Technician

Supervisor: Becky Bennett 256-***-****

Duties Include:

• Filling prescriptions

• Customer service

• Answering phones

• Insurance billing and communications

• Pharmaceutical Inventory

• Register

Great Expressions Dental Center, 2124 Memorial Parkway, Huntsville, Al. 35801

February 2009 to April 2009

Position held: Office Assistant

Supervisor: Dr. Tracy Battle

Duties Include:

• Answering phones

• Greeting patients

• Insurance billing and communications

• Seating patients

• Billing

• A/R A/P

Smith Enterprises, Authorized AT&T Agent, 2124 Cecil Ashburn Dr. Huntsville, Al. 35802

June 2008 to February 2009

Position Held: Store Manager

Supervisor: Toni Raby

Duties Include:

• Managing Store

• Opening and Closing store

• Supervision

• Customer Service

• Sales

• Greeting customers

• Answering Phones

• A/R A/P

Huntsville Hospital, 101 Sivley Rd. Huntsville, Al. 35801

July 2007 to July 2008

Position held: Pharmacy Technician

Supervisor: Josh Hudgens 256-***-****

Duties include:

• Stocking pyxis machines

• Preparing individual medications as needed

• Customer service

• Answering phones

• Filling Anesthesia orders

The Fudgey Nut, 975 Airport Rd SW, Suite H, Huntsville, AL. 35801

February 2007 to July 2007

Position held: Store Manager

Supervisor: Anthony Nickelson 256-***-****

Duties include:

• Preparing weekly schedule, hiring/dismissing of employees

• Basic accounting, AP, AR, bank deposits

• Customer Service, preparing gifts as ordered

• Working in kitchen with Chef

• Opening/closing of store

Plastic Fusion Fabricators, 3455 Stanwood BLVD., Huntsville, Al. 35811

September 2005 to January 2007

Position held: Accounts Payable

Supervisor: Roger Whitaker 256-***-****

Duties include:

• Accounting duties: Weekly budgets, check runs, input of invoices, and filing of invoices.

• Job cost

• Expense reports, per diem, & mileage sheets

• Answering Phone

• Processing Faxes

• Distributing Mail

• A/P

• P/R

CVS Pharmacy, 930 Winchester Road, Huntsville, AL 35810

October 2001 to October 2005

Position held: Shift Supervisor

Supervisor: Becky Bennett 256-***-****

Duties include:

Manage store in substitute of manager: perform store deposits, supervise cashiers and photo lab

technicians, verify register amounts at opening and closing, keep office clean, neat, and organized.

Cashier

Customer Service

Stock inventory as needed

Open and Close store

Licensed Pharmacy Technician

u EXTRA QUALITIFICATIONS

DECA State Conference winner

Highly organized and detail oriented

Efficient multi-tasker

Pleasant phone voice

Passion for writing, cooking, and photography

A desire to form a solid career in a field I enjoy

u EDUCATION

Madison County High School Graduated May 2003

Marketing Internship with Madison County Career Academy

Calhoun Community College –Currently attending

u COMPUTER SKILLS

Microsoft Word

Microsoft Works

Microsoft Excel

Microsoft PowerPoint

Microsoft Great Plains

FileMaker

Pyxis

Typing speed: 60 wpm

u REFERENCES & SALARY

References available upon request

Requested Salary $30,000+



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