Customer Service Representative

KIMBERLY BARRENTINE

Mobile 706-***-**** **** *st Ave Apt B29

Home 706-***-**** Columbus, GA 31904, United States

**************@*****.***

OBJECTIVE

To secure a position within an organization that allows me to

contribute my customer service, office support and computer skills.

EDUCATION

Rivertown School of Beauty, Columbus, Georgia

Cosmetology Certificate Anticipated: March 2011

Smiths Station High School, Smiths Station, Alabama

Graduated May 2007

WORK HISTORY

Total Systems, Columbus, Georgia, January 2008 - July 2010

Customer Service Representative

. Provide Excellent Customer Service

. Maintain customer's private information in accordance with HIPPA laws

. Operate Telecommunication system

. Troubleshoot and verify databases

. Excelled at accomplishing organizational goals

Country's Barbecue, Columbus, Georgia, January 2007-December 2007

Waitress

. Responsible for monetary transactions

. Displayed outstanding customer service

. Effectively respond to customer inquiries

SKILLS

. Time Management and Planning ability

. Typing: 60 words per minute

. Strong Verbal/Written Communication skills

. Excellent team player with superior individual and group performance

. Experienced in Microsoft Word

. Experienced in Microsoft Excel

. Superb Customer Service skills

. Excellent Interpersonal skills

. Outstanding Orientation and attention to detail

CERTIFICATION

. Total Quality Service Certification, 2009

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