Administrative Assistant Manager

Aisha F. Pegues

**** ******** ****

Birmingham, Alabama 35217

205-***-****

abls8t@r.postjobfree.com

Objective:

My goal is to gain full-time employment in a management position with

a company where my knowledge, skills and abilities will be utilized in

attaining the overall goals of the organization.

Education:

Miles College Fairfield, Alabama

Bachelor of Science in Business Management, Graduated May 2005

Experience:

City of Birmingham, Birmingham, Alabama

(August 2007 - Present)

Administrative Assistant I, Department of Public Works

. Respond to customers via telephone, accept work requests

. Sorting and distributing mail to appropriate persons

. Compiling documents and reports for departmental purposes

Allstate Insurance Company, Birmingham, Alabama (March

2003 - January 2007)

Claims Processing Specialist, Birmingham Auto Express

. Set up and process express claims for both Allstate policy and

non policy holders

. Research problem claims and direct claims to appropriate

adjusters and/or claim handlers

. Make outbound calls to policy holders to set up claims or to

make repair arrangements

Alabama State University, Montgomery, Alabama (January

2002 - January 2003)

Payroll Assistant, Payroll Department

. Prepared tax information for weekly, bi-weekly, and monthly

employees

. Researched past payroll concerns for employees upon request

McDonald's Restaurant, Hoover, Alabama

(September 2000 - August 2001)

Hourly Manager

. Operated the cash office and maintained financial records

. Delegated duties among cashiers while serving as their immediate

supervisor

Skills:

Operating Systems: Windows 2000 and Windows XP

Hardware: Micro Computers, Scanners, Printers, Copiers and Digital

Cameras

Software: Microsoft Office Suite as well as Corel Office 2000

Professional Memberships:

Alpha Kappa Psi Professional Business Fraternity, Incorporated

(Member since 2002)

Reference:

Mrs. Shantika Watkins Childersburg City Schools, Childersburg,

Alabama 256-***-****

Mrs. Trini Means-Perry Regions Bank, Birmingham, Alabama

205-***-****

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