Customer Service Office
Resume:
Rebecca Dumas
Cambridge, Ohio 43725
E DUCATION
Mid-East Adult Career Center, October 2010
Certified Medical Office Assistant
University of Phoenix - Currently Enrolled
AAA Healthcare Administration/Medical Records
Computer Tech, March 1998
AAS Computer Information Management
E XPERIENCE
Secretary August 2007 - February 2008
Century21 Gibson-Turner & Assoc.
123 S. 9th Street, Cambridge, Ohio 43725
General office duties Maintaining Client information
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Customer Service Preparing various packets
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Data entry Scheduling Showings
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Tax-Pro December 2008 – February 2008
H&R Block
1240 Southgate Parkway, Cambridge, Ohio 43725
Preparing Tax Returns
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Phones
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Customer Service
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Customer Service Rep February 2004 – March 2007
Levin Furniture
7885 Mentor Avenue, Mentor, Ohio 44060
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Customer Service Monthly and Weekly reports
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Phones Client Management
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General office duties Monitoring Deliveries
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Light Accounting Handling Customer Complaints
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P ROFESIONAL CREDENTIALS
National Center for Competency Testing (NCCT)
Certifications (In Progress)
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Rebecca Dumas
10643 Rock Hill Rd
Cambridge, Ohio 43725
Medical Office Assistant
Insurance and Coding Specialist
Office Proficiency Assessment Certification (OPAC)
Certifications
Microsoft Office Intermediate Word 2007
Microsoft Office Intermediate Excel 2007
Microsoft Office Intermediate Power Point 2007
American Red Cross
Certifications (In Progress)
Automated External Defibrillator (AED)
Cardiopulmonary Resuscitation (CPR)
First Aid
SKILLS
Customer Service
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Problem Solving
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Light Accounting
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Volunteer Work
• Breaking Free Therapeutic Riding Center Inc.
• Cambridge Senior Center
REFERENCES AVAILABLE UPON REQUEST
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