MICHAEL A. COLLINS

**** ******* ***** ***-*

Williamsburg, VA.23185

Email: abls5i@r.postjobfree.com

Phone: (h) 757-***-****/(c) 757-***-****

____________________________________________________________________________

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OBJECTIVE:

. Challenging career as a Network Technician and or related opportunity.

PROFESSIONAL EXPERIENCE:

Camelot Group Communications (Verigent)- Field Support Technician- Assigned

to the Bank of America Account.( 2/08-Present)

. Maintain network equipment; responsible for troubleshooting and

correcting network transmission equipment problems, deficiencies, and

system issues using network transmission equipment.

. Installed routes and terminated communications cabling in an efficient

and professional manner for Network Sustaining Services or Structured

Cabling Services by performing the following duties. Installed fiber

and copper cable in ceiling, conduits and raised floors; routed cable

within walls and modular furniture. Performed basic testing and cable

certification (fluke test equipment) Terminated copper station cabling

read and interpreted floor plans. Adds, Moves and Changes of voice and

data

Cross-Connects, troubleshot and corrected all troubles.

. Available for on Call 24 x 7 responsibilities which included call outs

to site locations to resolve trouble tickets opened from the NOC and

or Customer Care Center.

Cox Communications ( AM Broadband Communications) - Cable Technician-

Williamsburg, VA. (9/06-2/08)

. Cox systems trained.

. Responsible for installing cable, telephone, and Internet bundle

packages for customers of COX Cable.

. Aggressively troubleshot and corrected troubles associated with video,

voice, and data systems in a timely manner.

. Provide customer training, and education on all products installed for

customer.

. Effectively pulled (CAT3/5e) coaxial, and fiber optic cable- dress in

and terminate all.

. Proficient in the use of various types of testing equipment including

fluke light/power meters, Saldeco meter, TDR, OTDR, and all types of

telecommunications and computer tools.

. Provide top quality customer service to all customers and co-workers

alike.

Dominion Telephone Inc. Telecommunications Technician-Yorktown, VA.(10/05-

9/06)

. Assigned to Langley Air Force Hampton, VA.

. Supported cut-overs from old to new cable pairs.

. Performed troubleshooting on problem circuits and repaired them.

. Tested and verified new circuits.

. Ran jumpers and cables from the LEN (Line Equipment Number) to the

Main Distribution Frame.

. Demonstrated knowledge of the following technologies and/or platforms:

voice switch infrastructure experience including Lucent 5E and ECP,

Motorola MGX, and Nortel MTX; digital communications including: DS1,

DS3, Fiber, ISDN; operating systems and applications including: UNIX,

Windows, MS Office; computer support experience including: PC hardware

and configurations, troubleshooting; power experience including:

Galaxy, Lorain, DC distribution systems, troubleshooting; and telecom

experience including: T1, DACS, OMP.

Lee Telecom Inc. Telecommunication Technician- Hampton, VA.(6/04-10/05

. Assigned to NASA Langley research center, Hampton, VA.

. Installed support hardware; pulled cable/inner duct; closet

construction; jacking, terminating, testing and troubleshooting; and

training/supervising installation technicians installing support

hardware.

. Followed blueprints and schematics; pulled and installed all low-

voltage type cabling such as voice, data, security, coax, copper, and

fiber; cross connect cable; Install POS, perform fiber splicing and

termination, terminate cable according to color code, test for

polarity connectivity and repair; install racks and patch panels;

Completed moves, add, and change on switches and voicemail systems and

set up each station in computer rooms.

. Accurately Bent and installed conduit and other telephony

infrastructure.

. Proficient in the use of electric drills and hand tools.

. Thoroughly cleaned and organized work area at the end of each shift.

Gruber Telecom Service- Telecommunication Technician- Phoenix, AZ. (4/03-

6/04)

. Responsible for installing support hardware; pulled cable/inner duct;

closet construction; jacking, terminating, testing and

troubleshooting.

. Followed blueprints and schematics; pulled and installed all low-

voltage type cabling such as voice, data, security, coax, copper, and

fiber; cross connect cable; Install POS, perform fiber splicing and

termination; terminate cable according to color codes; test for

polarity, connectivity and repair; install racks and patch panels;

Completed moves, add, and change on switches and voicemail systems.

. Demonstrated solid working knowledge of RF hardware repair.

. Proficient in the use of electric and non-electric hand tools.

. Safely operated reach lifts, forklifts, and various other types of

equipment.

. Effectively tested circuits for connectivity and corrected any

problems.

. Cleaned and organized work area at the end of each day.

Cieana Services Inc. - Lead Installer (9/02-4/03)

. Directed team members in the performance of their daily duties.

. Provided on-site training to junior team members.

. Carefully performed AC/DC power cable hook ups.

. Read EDP (engineering development plan) and installed Core Stream 9600

in a timely manner.

. Directly responsible for over Six thousand Dollars worth of tools and

equipment.

. Shipped and received materials and equipment associated with project

to various cities.

. Accurately documented all ISO-9002 paperwork associated with the

project.

. Ensured clean and organized work area daily.

MCI/WORLDCOM (Accucom Technical Service)- Field Test Engineer- Richardson,

TX. 12/99-9/02)

. Aggressively commissioned, provisioned, tested and turned up multiple

rings and linear networks located throughout the USA.

. Conducted Post Modal Dispersing testing documenting and saving results

turning over to supervisor.

. Interfaced with network elements to monitor network performance

levels.

. Ordered and received equipment and parts pertaining to each project.

. Demonstrated ability to multi task and organized projects effectively.

. Dressed in, cleaned and connected fiber optic cable to the various

distribution ports.

. Performed systems upgrades from ADM to OADM, crossovers, and removal

of abandon cable.

. Also responsible for a company truck, lap top, credit card, and over

thirty five hundred dollars worth of test equipment.

. Located remote sites using maps and other computer software.

. Cleaned and organized work site at the end of each shift.

EDUCATION & TRAINING:

Network + Computer Certification- ICTS/Thomas Nelson Community College,

Hampton, VA.

06/04

A + Computer Repair Technician Certification- ICTS/Thomas Nelson Community

College, Hampton, VA.

04/04

Installation Workmanship Standards ISO-9002 Certification - Denver CO.

09/02

OADM/ ADM and DWDM Training And Certification-West Orange, New Jersey

04/00

SONET/SDH OC-48 Certification Course- MCI/WORLDCOM University, Richardson,

TX.

09/00

University of Laverne, CA.

05/80-06/82

High School Diploma- Denbigh High School- Newport News, VA.

05/80

REFERENCES: Available upon request.

Contact this candidate