Philip M. Retzer
Ocean Shores, WA 98569
*****************@****.***
RESUME
Rock Angel Clothing Manage day to day operations of a successful
Inc. eCommerce Company.
Owner Continuously exceed company revenue quotas.
February 2007 - Manage timely distribution of purchase
Current orders.
Handle customer concerns & complaints in a
professional manor to exceed the customers'
expectations.
Establish wholesale business relations in
order to provide the best product inventory.
Web Development & Graphics Design for
Marketing and Product Cataloging.
Allstar Fitness LLC Managed day to day operations of a successful
General Manager 11 million dollar Fitness Center.
Seattle, WA Staffed, motivated and trained: Customer
July 2002 - Feb 2007 Service Desk, Sales Dept., Personal Training
Dept., Maintenance Dept., Aquatics & Rock
Climbing Dept.
Handled customer concerns & maintenance
issues immediately to exceed customer
expectations.
Continuously exceeded company revenue quotas
in New Member Sales & Personal Training
Sales.
Budgeted Maintenance & Operations expenses.
24 Hour Fitness Managed day to day operations of a successful
General Manager 7 million dollar Fitness Center.
Seattle, WA Staffed, motivated and trained: Customer
April 2000 - July 2002 Service Desk, Sales Dept., Personal Training
Dept., Maintenance Dept.
Handled customer concerns & maintenance
issues immediately to exceed customer
expectations.
Continuously exceeded company revenue quotas
in New Member Sales & Personal Training
Sales.
Budgeted Maintenance & Operations expenses.