DOMINIC RAPHAEL WILLIAMS
abls4e@r.postjobfree.com
Objective
I am a highly motivated and extremely hard working person who plans to use a great work ethics to become a highly
successful employee. I am a friendly, team oriented person, and very flexible. Customer service is of key importance to
me and one of my main priorities.
Experience
Farm Fresh {Virginia Beach, VA} Store #229-#217
Night Grocery (Lead Clerk) Stocker
May 2008 - Current
Work repetitive tasks under pressure
Managed and trained new associates to the current store policy and procedures
Ordered products and supplies daily for department
Organized invoices, recorded loss, budgeted weekly spending and gross profits
Assisting with scheduling
Loading and unloading delivery trucks, down stocking product from pallets, stocking and fronting shelves
Assisting customers with returns and product information
Filing paperwork and data management
Closing duties suck as cleaning backroom, mopping and sweeping floors
Meeting qualifications for using mechanical lifting equipment
Answering phone inquiries from customers regarding services or products
Providing excellent customer service
*World Class Customer Service Excellence Award *
*Platinum Principle Award/Associate of the Month*
McDonald’s {Virginia Beach, VA}
Crew Leader
November 2006 - April 2008
Train and supervise new hires proper procedures
Supervising and opening store
Assisting with bank deposits and collecting and counting all store funds
Preparing customer orders in timely manner
Provide customer service and resolving customer complaints
Assisting with product ordering and product organization
Property and equipment maintenance
Assisting with new marketing schemes
Harris Teeter {Virginia Beach, VA}
Courtesy Clerk/Bagger
January 2006 - October 2006
Responsible for providing customer service,
Preparing and maintaining the accuracy of the order, providing and maintaining a sanitary environment
Bagging product according to proper bagging procedures
Greeting every customer and providing world class
Getting carts in restacking for customers
Education
Tidewater Community College Virginia Beach, Virginia
August 2009 - Current
Associate Degree -Engineering
Princess Anne High School Virginia Beach, Virginia
{Graduated June 17, 2007}
Advanced Studies Diploma College Prep Curriculum