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Customer Service High School

Location:
Virginia Beach, VA, 23453
Posted:
August 24, 2010

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Resume:

DOMINIC RAPHAEL WILLIAMS

**** ********* *****

757-***-****

abls4e@r.postjobfree.com

Objective

I am a highly motivated and extremely hard working person who plans to use a great work ethics to become a highly

successful employee. I am a friendly, team oriented person, and very flexible. Customer service is of key importance to

me and one of my main priorities.

Experience

Farm Fresh {Virginia Beach, VA} Store #229-#217

Night Grocery (Lead Clerk) Stocker

May 2008 - Current

Work repetitive tasks under pressure

Managed and trained new associates to the current store policy and procedures

Ordered products and supplies daily for department

Organized invoices, recorded loss, budgeted weekly spending and gross profits

Assisting with scheduling

Loading and unloading delivery trucks, down stocking product from pallets, stocking and fronting shelves

Assisting customers with returns and product information

Filing paperwork and data management

Closing duties suck as cleaning backroom, mopping and sweeping floors

Meeting qualifications for using mechanical lifting equipment

Answering phone inquiries from customers regarding services or products

Providing excellent customer service

*World Class Customer Service Excellence Award *

*Platinum Principle Award/Associate of the Month*

McDonald’s {Virginia Beach, VA}

Crew Leader

November 2006 - April 2008

Train and supervise new hires proper procedures

Supervising and opening store

Assisting with bank deposits and collecting and counting all store funds

Preparing customer orders in timely manner

Provide customer service and resolving customer complaints

Assisting with product ordering and product organization

Property and equipment maintenance

Assisting with new marketing schemes

Harris Teeter {Virginia Beach, VA}

Courtesy Clerk/Bagger

January 2006 - October 2006

Responsible for providing customer service,

Preparing and maintaining the accuracy of the order, providing and maintaining a sanitary environment

Bagging product according to proper bagging procedures

Greeting every customer and providing world class

Getting carts in restacking for customers

Education

Tidewater Community College Virginia Beach, Virginia

August 2009 - Current

Associate Degree -Engineering

Princess Anne High School Virginia Beach, Virginia

{Graduated June 17, 2007}

Advanced Studies Diploma College Prep Curriculum



Contact this candidate