Customer Service Medical Assistant

LAWANNA T. FLOWERS

**** ****** .*******, ** *****

HM. 773-***-****; Cell 773-***-****

abls4b@r.postjobfree.com

Objective

Obtain a position in the Medical Industry that will enhance my skills and lead to future

advancement.

Education

• Illinois School of Health Careers, Chicago IL

Diploma: Medical Assistant 02/20/2007-10/02/07

GPA: 3.85

CPR Certified 08/06/2007

Application in for RMA 10/2007

Experience

• SCR Medical Transportation, Chicago IL 10/2008 - 04/2010

Medical Transporter;

Provide door-to-door service to Chicago residents, surrounding suburbs, Indiana, and Milwaukee

area that demands responsive, customer-service based transportation for physically and non

physically challenged individuals. Special catered transportation services to clinics, nursing

homes, VA homes, anywhere the clients/residents needed to be transported and other institutions.

• Hawthorn Skating Rink, Chicago IL 2004/2005 and 2010-Present

Customer Service/Cashier;

Assist Customers, Customer Safety, Cashier, Inventory.

Work when needed.

• Claude Mendel Medical Center, Chicago IL 08/20/07-10/02/07

Externship - Medical Assistant;

Performed Vitals, Phlebotomy, EKG, Urinalysis, Appointment Scheduling, Charting, Medical

Records.

•Catholic Charities, Chicago IL 07/2000 -06/2003

Clerk Typist/Receptionist;

Intermediate typing for several departments, Maintained a Chronological Filing System. Handled

Confidential Information, Data Entry Programming, Knowledgeable in Microsoft Word,

Spreadsheet, PowerPoint, and Word Processing, Switchboard Operator, Inventory, Ordered and

Maintained Office Supplies.

Clinical Skills

• Bandaging, CPR – Certified, Diet & Nutrition Basics, Ear Irrigation, EKG, Examination

Assistance, Eye Wash, First Aid, Glucose Testing, Growth Charts, Hemocult, Injections,

Instrument Preparation and Autoclave, Medication Administration, Pregnancy Testing, Rapid

Strep Tests, Specimen Collection & Processing, Sterile Techniques, Surgical Tray Preparation,

Venipuncture, Vital Signs.

Lab Skills

• Bleeding Times, Blood Counts, Differentials, ESR, Glucometer, Hematocrit, Hemoglobin, Throat

Cultures, Urinalysis.

Administrative Skills

• Appointment Scheduling, Billing, Bookkeeping, Charting, Insurance Claims Processing, Coding,

Inventory, Medical Records Management, MS Word, Excel & PowerPoint, PDR, Triage.

Skills

Volleyball player since 1988-1995 played for Park Manor Elementary School and 1995-1999

played for Simeon Career Academy went down state all 4yrs with Coach Chris Pruitt, playing for

many Park District, and church league. Players and I go to Kentucky and St. Louis every year for

the grass tournament and the biggest volleyball tournament in September. I have trained many

kids that are interested in becoming a volleyball player.

References Available

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