Customer Service Quality Assurance
Resume:
Dear Human Resources
I am responding to your ad for Team Manager, because I can supply the
background you require.
My resume supports the following introduction:
I earned my AA at SCC College Burlington Iowa. Emphasis: Production,
Machine Shop Tools, Auto Cad.
I have worked for 18 years in the Quality Assurance field and 18 years of
them have been in the production of rubber products.
I have Certification in Magnetic Particle Inspection in Accordance with
Asnt Snt-Tc-1a Level II. Instructor for SPC and Quality Awareness Program,
Auto Cad.
I am adept at interpreting quality assurance standards to ensure adherence
with Iso-9000/9001
I have assisted in the creation of quality improvement policies, compiling
statistical data and writing narrative reports that summarize quality
assurance findings.
I was responsible for enforcing and maintaining all Quality Assurance for
all products coming in and going out of the facility.
I am fully prepared to assume complete responsibility in becoming your Team
Manager, and I would welcome the opportunity to explore how my skills meet
your specific needs.
Sincerely,
Douglas W. Dunlap
Douglas W. Dunlap
721 Eicher Street
Keokuk, Ia 52632
EDUCATION:
AA From SCC College Burlington,Ia. 1981
Emphasis:Production, Machine Shop Tools, Auto Cad
Training-JIT/TPM/Problem Solving/Inter-Personal
Skills/Receiving/Purchasing/Leader in Safety and Emergency Matters.
Certification-S.P.C. Quality Awareness/Auto Cad/Magnetic Particle
Inspection.
Award-JIT System-Successfully Completed Manufacturing Excellence Workshop.
WORK EXPERIENCE:
Jan 2005 to Present
Conductor: BNSF Railway, Ft. Madison, Ia
Responsible as Conductor we operator various designs of track, switches,
and derails in order to change route of engines or cars within the yards or
on the road. We check switch points to make sure it is properly aligned,
observe and monitor track conditions, weather problems, we inspect and
apply hand brakes. We also prepare reports, receive relays and act upon
oral or written instructions. As conductors we are on call 24 hours a day 7
days a week, work outdoors in a variety of weather conditions, weekend and
holiday work is required.
Jan 2000 to Jan 2005
Quality Control Technician: Metso Minerals, Keokuk,Ia
Responsible for doing quality audits on the first part produced. Do daily
audits on all parts produced and record all data. Inspect incoming raw
material from numerous vendors. Run daily destructive test and record all
results. I make the decisions regarding whether the product meets quality
standards. I use micrometers, calipers and many types of measuring
instruments. Blueprint reading is an ongoing daily requirement. I inspect
returns for defects and determine what actions to proceed with.
Jan 2000 to Jan 2005
Production Supervisor: Mesto Minerals, Keokuk, Ia
Supervise production in the Mill Room and Machine Shop. Ensure material,
equipment, personnel and documents are available to schedule work
assignments and maintain flow of products through departments .Supervise
employees and ensure adequate employee training, review product quality,
improves methods and productivity, and maintain a safe work environment.
Jan 1987 to Jan 2000
Coordinator/Customer Service/Scheduling: Goodyear Ind.Hose Plant, Mt.
Pleasant,Ia
Duties:Product flow through out the Plant from start to finish, to ensure
the production ticket was met. Scheduling/Customer Service/ reviewing and
ordering raw materials.
Non-Conformance report, Supplier report, Cor-Action report. Log of 1st Art, and working with Vendors.
References
HEATHER MCCARRON/DOUGLAS
Cell # 319-***-****
Home# 319-***-****
VERN LISK
Cell# 319-***-****
Home # 319-***-****
ALBERT O'BLENESS
Cell # 319-***-****
Home # 319-***-****
Contact this candidate