Adrianne L. Bubniak

*** ******* ******

Clifton Park, New York 12065

518-***-****

Dear Sir/Madam:

My previous work experiences, as well as my Degree and training have made

me confident that I could become a valuable asset to your firm as a Claims

Representative or in a related position.

Having attended College on a full four-year athletic scholarship, I have

acquired numerous personal qualities which I feel have been effective for

me in the business environment. These consist of being motivated,

communicative, team oriented, ambitious, hard working, quick learning,

disciplined and an organized individual who can get the job accomplished. I

believe my attributes would be of use in your Company as a Claims

Representative.

Should my qualifications suggest to you the possibility of employment, I

would welcome the opportunity to speak with you in person. I am available

on fairly short notice and look forward to talking to you soon. Thanking

you in advance for your time and consideration I remain,

Very truly yours,

Adrianne L. Bubniak

Attachment

ADRIANNE L. BUBNIAK

801 Solomon Avenue

Clifton Park, New York 12065

518-***-****

OBJECTIVE: To obtain a challenging career position utilizing my

educational background combined with my practical and

previous work experiences, with a willingness to change my

current career path.

EDUCATION: Central Connecticut State University, New Britain, Connecticut

B.A, Communication, 1995

Minor: Psychology

RELEVANT Interpersonal Communication Problem Solving/Decision Making

COURSEWORK: Critical Thinking Business & Professional Speaking

Controversy & Negotiation Visual Communication

Media Literacy Communication Theory & Process

Public Speaking Human Behavior

General Psychology Abnormal Psychology

Mass Media Sociology

HONORS: Division I, Full 4 year Women's Basketball Athletic

Scholarship, 1991-1995

EXPERIENCE:

Chartis Insurance (formerly

AIG), Latham, New York 5/19/08-Present

Sr. Technical Specialist

(Notary Public)

. NYS Insurance Dept. License

. Independent Adjuster

Related work:

. Investigate and resolve coverage issues.

. Make initial "3" point contacts within 24 hours,

evaluate claims and their exposure to liability.

. Acquired several National Accounts due to extensive

knowledge in NY WC and different aspects of the

insurance industry.

. Work with investigators, nurse case managers, defense

counsel and claimant's attorneys on a daily basis to

bring case to resolution.

. Respond to internal and external customers in a

timely and professional manner.

. Maintain compliance with code of conduct and all

applicable laws and regulations.

First Cardinal LLC, Latham, New

York 2/22/06 -

5/13/08

Claims Specialist (Notary Public)

. NYS Insurance Dept. License

. Independent Adjuster

Related work:

. Responsible for partnering with the claimant and the

employer to resolve lost time worker's compensation

claims of advanced complexity.

. Primary responsibilities include coordinating and

conducting all aspects of complex claims

investigations, delivery of approved benefits and

defense of non-meritorious claims.

. Execute all aspects of claims file management as

detailed in Claims Best Practice program.

. Evaluate exposure of claims and recommend the

establishment of appropriate reserves.

. Formalizing strategies for additional investigation

and resolution.

. Enter claim payments when necessary.

. Document claims activity as appropriate.

. Deliver professional customer service to trust

members.

Travelers Insurance,

Albany, New York 1/15/01-2/21/06

Technical Specialist (Notary Public)

Positions Held (Advancements):

. Return to work Case Manager -10/01

. Investigative Case Manager -10/01-10/03

. Claim Resolution Technical Specialist - 10/03-2/06

Related work:

. Investigate and resolve coverage issues.

. Make initial "3" point contacts within 24hrs,

evaluate claims, review exposure to liability.

. Set timely reserves to reflect potential value of

claims.

. Visit with prospective accounts.

. Communicate frequently with insured personnel.

o Prepare weekly and monthly reports

. Aggressively manage inventory to resolution.

. Negotiate or compromise with injured worker or

attorney to reach an agreed upon settlement.

. Strong partnership and team approach with Medical

Management Staff.

Citi Mortgage Inc, Clifton Park, New York 1/99-9/00

Mortgage Processor Subprime Division (Notary Public)

. Order/analyze credit reports and verification of

client income and compile necessary documentation.

. Create training manuals for new hires (both in and

out of state).

. Schedule and attend meetings with title companies,

brokers and attorneys to discuss/maintain business

and public relations, cg, golf outings, picnics,

dinners, luncheons, etc.

. Order and evaluate appraisals and property

inspections.

. Set up and participate in customer closings.

. Process accounts receivable and accounts payable

transactions.

CoreWest Mortgage Corporation, Ballston Spa, New York

10/98-1/99

Mortgage Coordinator/Processor (Notary Public)

. Responsible for all in-house financial transactions

and obligations.

. Assisted in hiring key title companies, appraisers

and reviewers.

. Experienced in the real estate lending profession, as

processor/underwriter.

. Interacted with attorneys, brokers, customers, and

escrow and title companies.

. Processed mortgage loans in full, assuring compliance

with government rules and regulations.

COMPUTER SKILLS:

. Internet (Compuserve, Road Runner), Microsoft Word,

Excel, WordPerfect, Integrated Banking System,

Windows 1995

. Instruct co-workers on various computer version

upgrades, T-Mate (internal software) and MCN (medical

bill software)

VOLUNTEER:

. Southern Saratoga YMCA, Clifton Park, New York, Youth

"Saturday Night Live" Program

. Represented the bank community affairs and civic

organizations to support the Community Reinvestment

Act.

TRAINING:

. Attended numerous courses both off-site and on-line

(ex. Fraud, Subrogation, Litigation Management,

MSA/Section 32 settlement, Utilization Review, Code

of Conduct)

AWARDS:

. Multiple performance recognition awards, Several cash

awards for high productivity

Contact this candidate