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Customer Service Manager

Location:
Pahrump, NV, 89060
Posted:
August 25, 2010

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Resume:

Dannette C. Wheelock

** * ** ***** **** Phone: 775-***-****

Pahrump, Nevada 89060 E-mail: abls0q@r.postjobfree.com

OBJECTIVE

To obtain a position that allows me to utilize my administrative and customer service skills.

SUMMARY

A dedicated administrative professional with over 20 years experience in public atmosphere. Has knowledge of modern

office procedures, methods and computer equipment. Understands and follows written and oral instructions.

SKILLS

Microsoft windows 10-Key typewriting Inventory

Microsoft Word Micro-fiche Copy Machine Supplies

Basic Microsoft excel Fax Machine Multiple phone lines.

PROFESSIONAL EXPERIENCES

1ST INTERNATIONAL BANK TELLER/ CUSTOMER SERVICE

3340 S HIGHWAY 160 REPRESENTATIVE

PAHRUMP, NV 89048 09/08-05/10

Customer Service.

Balance ATM and cash drawer daily.

Distribute mail.

Send processed checks to corporate office..

Filing.

CERTIFICATES

Regulation CC 09/09 Fair Lending 09/09 Achieving a Fair and Respectful Workplace 09/09

Achieving Banking Excellence 10/09 Achieving Teller Excellence 03/09

S.W.G. FEDERAL CREDIT UNION MEMBER REPRESTATIVE

5241 SPRING MOUNTAIN RD 09/19-09/08

LAS VEGAS, NV 89150

Monthly reports for manager and Board of Directors.

Participate in routine record keeping.

Perform related duties and responsibilities as required.

Operate a variety of office equipment.

Answer phones and direct calls.

Pull credit reports.

CERTIFICATES

Intro to Computers 01/99 Positive Customer Relations and You 09/01

Window 95 Part I 01/99 Getting the Most from Microsoft Excel 05/08

AWARDS

Ambassadors Award of Courtesy Chamber of Commerce Las Vegas, NV

SILVER STATE SCHOOLS FCU TELLER/ TITLE CLERK

4221 S MCLEOD 11/95-04/97

LAS VEGAS, NV 89121

Balance cash drawer, Money Orders, Travelers Cheques.

Process monetary transactions.

Send to Nevada Department of Motor Vehicles for lien holder changes.

Organize and maintain files.

Verify with other states information on auto titles.

RECOGNITION

Received movie tickets for not missing any working days for 3 months..

EDUCATION

High School Diploma/ General Studies



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