Customer Service Training
Resume:
Erika Adams
Elk Horn, KY *****
Phone: 270-***-****
Email: *********@*****.***
Education
Campbellsville University Campbellsville, KY
Business Administration with an Emphasis in Business Administration
Graduated December 2009
3.55 GPA
Work Experience
Mar. 2006-Present Lowes Campbellsville, KY
Cashier and fill in Head Cashier
Responsibilities include training personnel, processing credit
card payments, operating the telephone, providing
customer service, and assisting in closing duties
Aug. 2005-Feb. 2006 Greensburg Pharmacy Greensburg, KY
Pharmacy Technician
Responsibilities include printing labels, providing customer
service, answering the telephone, filling prescriptions
June 2003-Apr. 2005 Purple Star Gym and Cheer Campbellsville, KY
Gymnastics Instructor
Responsibilities include teaching gymnastics, working with
children, taking payments, answering the telephone
Accomplishments
Ÿ Dean’s List 2006-2007
Ÿ Who’s Who Among American College and University Students 2006
Ÿ Presidential Honor Roll 2009
Skills
Technology Skill (proficient in MS Word, Excel, PowerPoint)
Ÿ
Experience in Training Personnel
Ÿ
Secretarial Skills
Ÿ
Multi-tasking Skills
Ÿ
Good communication skills
Ÿ
Fast Learner
Ÿ
Erika Adams
4705 Knifley Rd
Elk Horn, KY 42733
Phone: 270-***-****
Email: *********@*****.***
References
Beth Cochran
Piano Teacher
Self-employed
114 Sunflower Dr
Campbellsville, KY 42718
Lisa Tucker
Coder
Dr. Angel’s Office
1049 Kellyville Rd
Columbia, KY 42728
Carol Gossage
Retired Teacher
Campbellsville Ind. School
106 Columbia Ct.
Campbellsville, KY 42718
Contact this candidate