Customer Service Sales

Location:

Posted:

August 26, 2010

Tim Riley

A talented business professional with extensive inside and outside sales,

purchasing, managing, logistics, and customer service experience

Summery Of Qualifications

. More then 15 years of management experience

. Familiar with all aspects of managing people, sales, inventory, and

logistics

. History of increasing sales and profitability

. Hard working, able to multi-task effectively

. Purchasing experience with skills in negotiating and cost saving

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Professional Experience

Kok's Woodgoods, Zeeland Michigan

1995 - Present

Sales Manager / Director of Operations

. Managed inside sales, OEM sales, national accounts, and managed

outside sales reps

. Managed all aspects of customer service

. Performed inventory control, ordering, and purchasing

. Negotiated agreements with vendors and ensured all deliveries were

accurate and on time

. Oversaw all shipping and receiving aspects of the company

. Developed and implemented new sales and marketing strategies to

increase business and market share

Bil-Mar Foods Zeeland Michigan

1982 - 1994

Manager of Quality Control

. Managed daily operations of the quality control department, supervised

staff, and trained employees

. Worked closely with USDA to hold tight tolerances dictated by the

government

. Designed quality programs to eliminate department downtimes and

provide a high quality product

. Promoted rapidly from shipping to QC tech to QC manager

Education

Kent State University, Kent, Ohio

Associate degree in Business Management, concentrated in Marketing