Manager Management

Cheryl A. Wiper t-Lyons

C heryl

**** ****** ******* ****

Westerville, O H 43081

614-***-**** (home)

E-mail: f **********@***.***

SU M MARY :

Commitment to concise office and personnel management, organizationa l processes

a nd contingency planning; Executive associate emphasizing strong business

E xecutive

management, relationship-building, project development, community in iti atives, and

m anagement, community

comprehensive client service.

o Understanding Business Organization and Human Resources;

o Achieving Results;

o Serving the Customer;

o Teamwork;

o Interpersonal and Communication Skil ls;

o Leadership and Personal Effectiveness;

T EC H N ICAL SK I L LS :

P roficiency in M icrosoft Office Products ((Word, PowerPoint, Publishing, Excel, Access, Visio,

Meeting Planner, Outlook, ), M icrosoft Office 2007, Corel WordPerfect 7.0 Suite, Netscape

Navigator, Multiple Database System Management Programs (i.e. KRONOS PeopleSoft Systems,

O racle Systems: Eden, Odyssey, Crystal Reports, Alchemy, GIS, Kaleidocare), Kroll Background

Screening, and all office equipment including RightFax, multi-l ine telephone, blackberry,

i nternet, copy machines, graphic design, collating /binding, dictation and transcription.

E MP LOYME N T H ISTORY :

C ity of Fort Myers Ward 1 and Ward 4 City Council - F ort Mye rs, F L

City

(Ward 4, 2000-2004 - break in service - Ward 1, 2007-2009)

(Ward

• Legislative Administrator to the Fort Myers City Council (Wards 1 and 4 – break

i n service);

• Delivered strong executive support to City Council Members and Municipal Department Directors;

h ighly focused and results-oriented commitment to complex, deadline-driven

operations in a l l initi atives;

• Skil led at generating comprehensive and easily understood reports and presentations of

complex data through the use of text and graphics (MS Office Suites, Outlook, database

m anagement systems);

• Organized collaborative community agency building for planning within diverse economic,

m inority and cultural populations;

• Established policies and procedures relating to workflow: Organizational and Time

M anagement, Personnel Management, Budgets, Payroll, Procurement, AP / AR, Purchasing

Reconciliations;

• Primary point of contact for high-level management projects and statistical analytic

for Ward 1;

• Media and PR event representative reaching over 62,000 residents citywide

i ncorporating varied range of municipal communications; Copywriter /editor and

p resenter of informational and educational presentations; Researcher and adviser to city

council member of municipal, county, state and federal economic in itiatives, ordinances,

a dministrative ru les, attorney general opinions, and laws;

Page T wo – Cheryl Wipert-Lyons

Windigos Streetscape P roject, Fort Myers, FL

(Personal project – 2007-2009)

• Developer and Curator

o Owner and growth manager for Windigos Arts Streetscape Project; Arts advocacy and consulting

services for Arts in Public Spaces:

• Created ongoing ‘destination place’ collaborating with local musicians and curatorial

p rescreened artists; Marketed and substantially increased downtown foot traffic;

• Developed marketing strategies promoting both art sales and vacant retail space;

• Created unique enhancement window displays, facilitating lobby exhibits, while transforming

vacant storefronts into exhibit spaces throughout downtown Fort Myers;

Ward 4 Re-election Campaign for Councilman M ichael Flanders, Ward 4

(2006 – Concur rent with LCCC Employment)

• Marketing and PR Copywriter

o Assisted in developing a winning election campaign by 70% of cumulative votes;

o Produced graphic and copy written flyers, brochures and guest-opinion newspaper

a rticles to promote re-election campaign materials;

o Advised public issues platform;

Lee County Cler k of Courts - Lee County, F L

(2006-2007)

• Assistant Supervisor within the Lee County Division of Traffic

o Customer services supervisor providing solutions through policies and procedures;

o Recruitment, pre-employment screening, retention and hiring manager; Professional

coaching, employee development, cross-training, performance evaluations of 21

member staff

o Payroll, AR / AP accounting, communications manager, media relations;

Omni Visions, I nc., Foster Care and Adoption Services – Jonesborough, T N

(2004-2006)

• Regional Office Coordinator of the Northeast Tennessee Region

o Advised and assisted Northeast Tennessee Region CEO;

o Managed routine duties and served as key problem-solver (for staff, foster parents

a nd clients);

o Received Accreditation from State of Tennessee by reconfiguring documentation

p rocedures;

o Formatted Kalidacare Case Management System and operationally trained case

m anagers;

ED UCAT ION :

• The Ohio State University: M asters of Arts in Arts Business Administration

B achelors of Fine Arts in Painting, Drawing and Graphics

CURREN T M E MBERSH I P AFF I L IA T IONS :

• Westerville Arts Council

• Ohioana L ibrary Association

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