John E. "Buddy" Chehardy

P.O. Box ***** ( Baton Rouge, LA 70895 225-***-**** (h) ( 225-

***-**** (cell) ( ablrm3@r.postjobfree.com

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PROFILE

Accomplished background in information technology, telecommunications, and

technical support. Extensive experience installing, troubleshooting, and

repairing electronic equipment. Consistently delivers optimal results

through major strengths:

. Key talent in organizing projects, remaining flexible while multi-

tasking and meeting deadlines in a high pressure environment.

. Accomplishes projects with least amount of headaches, and gets it

right the first time.

. Client-focused with a proven record of analyzing problems, and

resolving issues to ensure satisfaction and customer retention.

. Demonstrated ability to effectively take on new responsibilities and

challenges with ease, juggle multiple priorities, and quickly learn

complex information.

. Recognized and commended for outstanding job performance coupled with

exhibiting a solid work ethic, professional demeanor, and positive

attitude.

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PROFESSIONAL EXPERIENCE

AT&T WIRELESS - Baton Rouge, Louisiana

Eighteen years of progressive responsibility and achievement coupled with

an energetic approach to all assignments and a "do it right the first

time" attitude.

Wireless Technician (December 1992 - July 30, 2010)

Interfaces closely will all network departments to ensure successful

daily activities and future projects are efficiently and effectively

managed. Troubleshoots, resolves complex issues, and efficiently manages

priorities based on "needs of the business." Ensures quality and timely

implementation of all planned hardware and software upgrades, additions

and modifications, along with new site deployment for wireless area.

Lead person on all facility, trunk and DACS activity to ensure all

deadlines are met with expedience, as well as handles proper hardware and

software maintenance for all MSC, cell site and facility-related

equipment. Stays abreast of E-911 regulations, and attends countless

teacher-led classes and Internet classes on new equipment as it arrives.

Helped add trunks to groups in the switch while keeping up with inventory

and paperwork.

. Consistently achieves outstanding evaluations, and ranked as "#1

employee for 3 years (2 were consecutive). Recognized as key reason

team has been top rated for some time.

. Personal testing performance has produced a substantial decrease in

chronic problems.

. Developed and organized spreadsheet to make sure all projects are

prioritized and completed in a timely manner.

. Promptly restored OOS channels, and ensured all customer affecting

faults were reported and repaired properly. Worked with FEs,

contractors, project managers, engineering groups, vendors, and in-

house team members to assist them with their duties.

. Prompt and constant handling of DACS, switches, and voicemail has been

a key part of team success in system statistics.

John E. "Buddy" Chehardy -- Page 2

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EDUCATION, TRAINING & CERTIFICATIONS

Louisiana State University - Baton Rouge, Louisiana

Completed 2 years of study, Business Administration

International Technical Institute - Baton Rouge, Louisiana

Graduate, Digital Electronics (600 hours of hands-on training)

Professional Training: Cellular Advantage, E-mail Management, Fire

Extinguisher and Ladder Safety, Chemical and Spill

Safety, Personal Safety Equipment

Certifications: ( Evolution from GSM to UMTS Certification

( UMTS to CDMA Certification

( UMTS Signaling Certification

( GPRS and EDGE Overview Certification

( Cell and Switch Tech Readiness Certification

( WCDMA Air Interface Certification

( WCDMA RNC Tech Certification

( E-911 Certification

( Code of Business Conduct Certification

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