Project Manager Customer Service
Resume:
RICHARD MOHLENHOFF
Kirby, Ar *****
*****************@*****.***
An Office & Project- Sales manager with over 20 years
experience in Construction and Sales Operations-work
within a fast-paced environment, ability to lead and motivate
employees. Familiar with all aspects of daily business
operations including: Personnel, Human Resource issues,
HIPPA and OSHA, Mine Safety Compliance, Contract’s
Negotiations, Dispatch Trucks and organized the day to day
schedule, and numerous administrative functions.
Core Professional Strengths
Team Building-Employee Motivation-Contract Negotiations
Policies & Procedures-Problem Solving, Disability Claims,
Workers Compensation, Staff Training & Development-
Customer Service.
Professional Experience
Rk Hall Construction, Kirby Ar, 71950
Office Manager, 2010-Present
Oversees daily operations. Responsibilites include
Administrative, Personal Issues, Human Resource Policies,
Hiring, Making sure we are in Code with MSHA. Daily
Production sent to Summit Materials, handling all of the
View point, daily loading sales into the computer, managing
and dispatching where the trucks go. Taking care of all of
our Customers. We make rock and also do Asphalt. So I do
all of the computer input on how much rock we make and
how much we sell. Also inputs all of our P.O. and track all of
our purchasing, and makes sure we have the corrects codes
on all of our time sheets and invoices.
Sr Pastor at Abundant Faith Ministry, Glenwood Ar, 71943
2000-2012
MINISTRY SUMMARY
Planted a church in rural Arkansas for 12yrs.
Driven professional who pursues the target and works
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continually to execute all tasks with excellence.
Determined innovator who grasps the big picture and
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brainstorms to accomplish strategic initiatives.
Flexible team player who, also works well as an
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individual towards team and corporate goals.
Personnel coach empowering team members to reach
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goals.
Corporate management and financial experience with
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strong knowledge of budgets, variances, forecasting and
fiscal accountability.
Richard Mohlenhoff Insurance Agency
2000-2010
Efficient to work by using MS Office including internet
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and email
Outstanding analytical skills to solve problems
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Able to handle a fast paced environment
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A good negotiator and have excellent conflict-resolution
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skills
Excellent organizational skills and detail oriented
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Able to complete work within given timeline and multi-
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task
Able to train and work with team member or individual
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Responsible for:
Collecting information from clients and assessing their
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risk profiles and insurance needs.
Anticipate the insurance needs of clients, such as policy
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renewals.
Creating and maintaining relationship with the
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customers including planning and attending meetings
and knowing about the nature of the business or life of
the client.
Making research on the various insurance companies
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and insurance policies offered by them to help clients in
choosing most suitable policy.
Providing advice to clients on risk management and
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assist them to develop new ways to minimize risks.
Marketing and making new clients.
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Keeping detailed records of each and every policies
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Service Painting Co of Arkansas (Industrial Coating-Sand-
Blasting)
1995-2000
Safety Director for a year then promoted to being a Project
Manager/ Estimator.
I did all the Safety Training, Coating Inspection & Testing.
Compliance Inspection, Accident Investigations, made sure
we were in compliance with OSHA and Federal Regulations,
did Environmental Training, and ISO9000, Waste
Management Training, also did Scaffolding Training, and
Lock out Tag Out Training, Confine Space.
Then I was promoted to being a Project Manager and my
task was overseeing a 3 million dollar budget each year and
overseeing 60 employee’s, my responsibility was planning,
organizing and directing the day to day operations. Did all
the hiring and managing the staff, handled all of the public
relations, handled the sub-contractors, monitored project
performance, also did all the estimating and bidding for the
paper-mill plant. Did cost-plus and Hard Dollar bidding,
and did all of the Quality Control including inspections and
reports.
Education:
1 more year left on my Bachelor Degree of Science in
Religion
Certificate’s in Safety/Health
Licensed in Health/Life
1 Yr in Business Management
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