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Customer Service Sales

Location:
Raleigh, NC, 27613
Posted:
August 25, 2010

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Resume:

Brett M. Paro

***** ******* **** *****

Raleigh, NC 27613

Phone: 919-***-****

E-mail: ablr8a@r.postjobfree.com

Personal Strengths:

Leadership, Creativity, Analytical, Problem-solving, Team Player, Fund

Raising

EXPERIENCE

Pella Windows & Doors - Raleigh, NC Jan.

2008 to Oct. 2009

Inside Sales Support/Product Specialist

- Controlled and maintained the Raleigh Pella Window & Door showroom.

- Drove the first contact of sales for potential retail, trade, and

commercial customers throughout the Triangle

and Eastern portions of North Carolina. Direct Interface with homeowners,

architects, and contractors.

- Set consultations with customers, provided in-store demonstrations,

priced quotes on available products, and

assisted the customer with any further information needed to complete the

sale.

- Booked all orders, assisted in management of installers, maintained

calendars for sales reps and installers.

- Ensured customer satisfaction from initial contact, through bidding,

ordering, delivery, installation and any

service issues.

- Maintained the Raleigh warehouse which included all products and service

items shipped for installation.

- Represented Pella and interfaced with Consumers at multiple home shows.

The Manor House Restaurant at Chetola Resort - Blowing Rock, NC

2004 to 2006

Bartender/Conference Staff/Waiter

- Gained valuable customer service and team building experience while

working at this major resort that

featured a bed and breakfast, lodge, condos and four-star restaurant.

- Member of either the Set up Team or Bar-tending Team for special events

such as weddings, business

meetings and social functions.

- Delivered superior customer service and was chosen to work busiest nights

and largest parties after

consistently providing high-level service to guests.

Sigma Nu Fraternity - Boone, NC

2002 to 2006

Selected for membership and held several leadership positions within this

50-member organization.

Fundraiser Chairman/ Sentinel/ Historian

- Tasked with organizing and controlling meetings to ensure all items on

the agenda were discussed.

- Participated in planning of alumni events and formals for up to 100

guests.

- Located sponsors and created t-shirts for the Game-ball Run, a charity

event, with the Carolina Panthers

while raising money for the American Cancer Society.

- Primarily responsible for the planning and preparation of fund raising

events for the fraternity.

Sparkles Restoration - Raleigh, NC 2001

Repaired homes damaged from fire or water.

EDUCATION

2006

Appalachian State University - Boone, NC

Bachelor of Science in the Fine and Applied Arts

Major: Advertising

Minor: General Business

Software Competencies:

Microsoft Office Suite, Adobe In-design, Final Cut Pro, PQM, PDQ, OMS

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