Customer Service Manager
Resume:
N icholas A. Ray
San Jacinto, CA 92582
Education:
Kaplan University
Working towards a Bachelor of Science Degree
May 2010 – Current
Bryman College
San Bernardino, CA
Massage Therapy
May 2005 – July 2006
El Shaddai Christian Academy
Conifer, CO
H igh School
Graduated January 2005
Educational Goals:
My educational goals are to complete my B.S. in Professional Studies degree from Kaplan
U niversity and to enroll into Western University in Pomona, CA to obtain my DVM (Doctor
of Veterinary Medicine) degree.
Volunteer:
Participated in 4-H for 5 years
I was Club President and Secretary for the 4-H Dairy Club and the Veterinary Science
C lub, I was also Secretary for the 4-H Beef Club
Received Grand Champion in Dairy for 4 years
Grand Champion in Veterinary Science for 2 years
One of my Veterinary Science projects want to the Colorado State Fair and received 2 nd
p lace
Received the “Spiri t of 4-H” award
Established and designed a full set of operational dairy protocols for bio security, milking,
b irthing as well as daily operations.
Ar t ificial breeding and palpation course at CSU (Colorado State University)
Livestock judging course at CSU (Colorado State University)
Locomotion scoring of dairy cattle CSU (Colorado State University)
Designing monthly lectures; Bir thing dystocias, injections, enteric intubation, hoof
t r imming and care, cattle lameness, West Nile Virus, mastitis, pulmonary hypertension
(high altitude, brisket), ruptured peroneus tertius muscle, bovine spongiform
encephalopathy (BSE), best management practices for manure utilization, bloat, just to
name a few.
Certification:
AAA Forklift Certifiers
Certified on Sit-down, stand-up and pallet jack
Work Experience:
U-Haul of Hemet, CA
Chad Farren- General Manager
July 2006 – August 2009
Duties: Sales, Cashier, Customer Service, Stock, Reservations, Rentals, Returns,
I nstallation of hitches, wi ring, brake controllers, t ransmission coolers, fifth wheel hitches
and tow bars on customers vehicles
Office Depot
Tampa, FL
October 2005 – March 2006
Duties: Sales, Cashier, Stock
Oettli Ranch Feed & Supplies
Jefferson, CO
M arch 2003 – November 2003
Duties: Sales, Customer Service, Stock, Receive
References:
Chad Farren – General Manager U-Haul 951-***-**** or 716-***-****
Jamie Martinez – Co-Worker U-Haul 951-***-****
Submit ted by:
Nicholas A. Ray
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