Customer Service High School

Jackie Basulto

*** *****

Pomona Ca *****

Cell Phone: 909-***-****

E-Mail: ablr6f@r.postjobfree.com

Objective: To obtain a position as an office assistant where I can utilize

my experience in office management and organization to create a

more efficient work environment.

RadNet

April 2010- June 2010

Patient Service Coordinator/Receptionist

. Greet, answer phone calls, and input patient information for all

appointments including Cat scans, MRI's, X-Rays, mammograms, ultra

sounds etc.

. Verify insurance for each patient and input clinical and billing

information into Centricity system for technicians' and corporate

office

. Completed billing and linking for patients services

. Verify and contacted doctors on patient orders to verify all

information when needed

. Provided films and c.d.'s with each exam required

. Entailed great customer service for each patient and provided

positive experience for their visit

. Completed cash register transactions for co pays and self pay visits

PCV Murcor

Assignment Specialist

January 2009-January 2010

. Ensure that all outstanding orders are assigned to most qualified

appraisers.

. Search for vendors that are closest to subject property, willing to

complete for reasonable fee, able to meet turn time, well aware of

current appraisal policies and procedures.

. Collaborate with vendors to complete reports that meet all comp,

value, client requirements, etc.

. Effectively resolve problems that my lead to a delay in

assigning/receiving the report.

. Serve as a negotiator when assigning orders to vendors.

. Partner with client service managers to resolve assignment delays,

questions, concerns, etc.

. Provide feedback about vendor performance to vendor managers

Cornucopia

Cashier/Bar

Tender

September 2008-Present

. Manage all transactions and applied cash handling skills for each

customer

. Serve alcoholic beverages at all Fairplex events

. Ensure great customer service and provided a clean working

environment

NexGen

Digital

October 2006 - May 2008

Accounting Assistant/Receptionist

. Manage over 200 vendors' billing accounts

. Prepare documents and invoices for the accounting department

. Multi-line phones

. Basic admin/clerical work

. Data entry

. Ensure good customer relations

ResMAE Mortgage Company October 2003

- September 2007

Jr. Underwriter/Admin. Assistant

. Review accuracy of the information associated with the file including

the loan application, credit report, appraisal and title

. Prepare loan documents for imaging process

. Validate the existence of employment, business license, self

employment

. Identify any possible red flags from re-verifying documents

Massage Envy

August 2008- February 2009

Esthetician/Sales Associate

. Provided licensed professional facials for customers

. Up sold packages and treatments

. Promoted for company and brought in cliental

. Provided great knowledge and sales for Murad products

Education

Mt.Sac Antonio College

Degree: currently working on Associates Degree

Career Academy of Beauty

. Degree: Esthetician License

Bonita High School

. Degree: High School Diploma

Skills

. Excellent written and oral communication and customer skills

. Detail oriented

. Multitasker

. Adapts well under pressure and is team player

. Proficient in Microsoft Word, Excel, internet search, Centricity,

Strong typing skills

. Seven years of cash handling skills

Excellent references available upon request

Contact this candidate