Human Resources Resource

Jack L. Kules

**** ******* *** **. ( Lake St. Louis, Missouri 63367

Phone: 636-***-**** ( Mobile: 636-***-**** ( Email:

****.*****@**********.***

Human Resource Executive / Senior Management

Human Resource Executive with over 20 years experience positioning HR as a

strategic business partner with world-class results and peak performance.

Proven ability to work with executive leadership and integrate human

capital within the overall business operating strategy. Excel in HR

Administration including Strategic Planning, Organizational Development,

Continuous Process Improvements, and Large Scale Project Management.

Experience in departmental start-ups, high-growth operations and

restructuring. Led Training for US Army Special Forces in 16 languages.

Core Competencies

Strategic Planning ( Organizational Development ( Employee Training &

Development

Performance Management ( Human Resource Administration ( Coaching &

Mentoring

Process Improvement ( Compensation & Benefits ( Employee & Labor Relations

Talent Development & Management ( Succession Planning ( Systems & Processes

Employee Safety & Health ( Employee Wellness & Motivation ( Communication

Professional Achievements

. Catapulted HR organization's internal customer satisfaction ranking from

33rd to 2nd out of 37 departments within 18 months by shifting focus on

corporate/business goals and employee needs to provide ongoing support.

. Captured 200% ROI on human capital management by re-engineering processes

as well as devising plan for roll-out across sales, marketing, risk, and

finance departments of multibillion-dollar financial services firm.

. Positioned $2B+ manufacturer's HR organization to complete ISO 9001:2000

conversion in stride with corporate objectives; model later used for

transition of other operational departments including finance.

. Avoided $3M-$5M in extra costs per year by preventing unionization across

six facilities in US and Puerto Rico.

Bottom-Line Contributor leveraging in-depth knowledge of Six Sigma

methodologies with human resources development and management to create

lean structures for operational excellence and profitability. Introduces

best practices and applies resourceful approach to support enterprise

goals.

. Executed operations-level process improvement program, delivering $3.5M

in first-year cost savings by enhancing program documentation and earned

value management practices; adopted for multiple projects companywide.

. Restructured processes of core production operation for $500M

pharmaceutical company while maintaining FDA compliance, lifting quality

levels 50% and decreasing lost-time incident rate from two per month to

less than three per year.

. Championed and launched Lean Six Sigma department, extending program from

manufacturing to key areas such as R&D, logistics, HR, finance, and

sales; surpassed first-year savings targets and cut $22M in costs by year

four

Sr. Vice President/DIRECTOR, HR 2007-2010

Citigroup O'Fallon, Missouri

Responsible for the human resource development for this $70 billion real

estate lending with more than 4,000 financial services professionals and

support staff nationally. Human resource business partner coach and

consultant for all areas of the business. Member of the Citi Training

Council, leader on the Leadership & Development Reengineering Team, and

leader of the Global Human Resources Reengineering Team.

. Created and implemented aggressive plan for determining the return on

investment on human capital management resulting in positive ROI over

200%, and launched similar programs in sales, marketing, risk, and

finance departments with positive results

. Overhauled nationwide direction and curriculum by instituting blended

learning instruction model that boosted program effectiveness from 2.8-

3.9 on a 5 point scale.

. During downsizing initiative, assumed accountability for leadership and

professional development large-scale cross-training to sustain support

levels in sales, technology, and operations during downsizing

JACK KULES (cont.) Phone: 636-***-**** Email:

****.*****@**********.*** Page 2

Director, HR 2002-2007

KV Pharmaceutical St. Louis, Missouri

Responsible for human resource development and management programs and

business partner for a $500 million pharmaceutical manufacturing and sales

company with over 1,700 executive, manufacturing, quality, research and

development, sales, and support staff nationally. Held a dual-role as

Director of Human Resources and Head of Lean Six Sigma Program. Human

resource business partner coach, and project management and process

improvement consultant for all areas of the business. Member of the

Corporate Executive Human Resource Council.

. Created and managed functional Six Sigma infrastructure processes using

multi-functional inter-departmental teams that represented over 30

departments for company of $400 million revenues, resulting in over $5

million is cost savings and cost avoidance during an 18-month period

SR. Manager, HR 2001-2002

Bell Helicopter Textron Fort Worth, Texas

Directly managed human resource development and management programs for a

$2.5 billion helicopter manufacturing and sales company with over 6,000

manufacturing, engineering, quality, business development, and human

resources staff nationally.

. Orchestrated internal Six Sigma training program to support process

improvement within manufacturing operations.

Manager, HR 1997-2001

Alcon Laboratories Fort Worth, Texas

Directly managed human resource development programs for a $5 billion

pharmaceutical research & development, manufacturing and sales company with

over 4,000 manufacturing, quality assurance, and support staff globally.

. Recovered troubled 3-year, $2.5M infrastructure project to coincide with

corporate objectives and contract terms

Education

Ph.D., Northcentral University, Prescott Valley, Arizona

Degree in Business Administration with specialization in Human Resources

Management, Magna Cum Laude

M.S., Troy State University, Troy, Alabama

Degree in Operations and Project Management

Supplemental Professional Information

Note: Held several HR Leadership roles prior to 1997 and will include in

interview.

Adjunct Professor 2008-Present

Webster University St. Louis, Missouri

Teach graduate human resources development, leadership and management

courses.

Adjunct Professor 1999-2004

University of Phoenix Online

Taught online leadership, organization development, project management,

quality management, critical thinking, and decision making courses at the

graduate and undergraduate levels.

Chief Petty Officer, Cryptologic Technician (Interpretive) Honorable

Discharge

United States Navy - Arabic/Russian linguist, intelligence analyst and

Operations Watch Officer; cleared for top secret with special programs

access. Major Command Training Officer (Navy Europe) and Linguistic

Training Chief for Commander Naval Security Group Command

Certifications

Human Performance Improvement Consultant, Dallas, Texas

Six Sigma Black Belt, St. Louis, Missouri - Statistical Process Improvement

Professional Affiliations

ASTD - American Society for Training and Development

DMD - Delta Mu Delta Honor Society for Business Administration (Charter

Member, Lifetime)

ISPI - International Society for Performance Improvement (Lifetime)

SHRM - Society for Human Resource Management

VFW - Veterans of Foreign Wars (Lifetime)

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