William L. Chapin

ablr6c@r.postjobfree.com / 240-***-****

**** ******** ****, *********, ** 20855

Synopsis of Skills:

. Over 10+ years in Telecommunications, in voice, in data and in GSA

contract transitions

. Strong Technical background in voice, video and data service technology

and equipment

. Strong business case development & presentation skills and project

approval record

. Class-work Certificates in CISCO, CCNA and in Cisco CSVPN Network

Security

. Scheduled to complete PMP Project Management Certification (Fall 2010)

. Participated in COOP planning for large NWS, NOAA and NIH Data Centers

. Proven troubleshooting techniques in voice, video and in data networks

. Cost saving credits provided to Government for GSA FTS contract service

overcharges

. System Administration of voice, video and data network communications

equipment

. Vendor Service Level Management and SLA service tracking experience

Education:

National Louis University, BS Engineering Mgmt. Evanston, IL

June 1992

Capitol College (Engineering Coursework) Laurel, MD

1982 - 1989

Cisco Training Certificate CCNA (Capitol College) Laurel, MD

2003

Cisco Training Certificate CSVPN (Cisco Academy) Rockville, MD

2006

Project Management Skills and PMP Training Learning Tree

2009-2010

Work History:

Apptis/BCCP Networx Transition Contract Video Applications Lead 7/2010

to 8/2010

. Video SME for Veterans Administration FTS2001 to Networx Contract

transition

. Project Manager- secondary to Apptis on VA FTS2001 to Networx

transition -Sprint to Qwest

. PMBOK Project Management methodology used in development of project

plans & status reports

RCG - National Weather Service/NOAA Telecomm/Project Engineer 8/2005

to 5/2010

. Convergence Engineer - Weather Service (NWS) video network upgraded and

migrated to MPLS WAN, HD VTC bridging over IP network design also added

to NOAA MPLS & Ethernet LAN/WAN

. COOP planning and testing done on voice, video and data backup services

for NWS and NOAA

. Program/Project Management, operations and engineering role for Weather

Service CIO programs included project team task assignments using MS

Project, Sharepoint and Visio, SW applications

. Accomplished NOAAnet video convergence using NOAAnet change control

(CCB) process

. Business case presentations led to project implementations on MPLS

network application upgrades

. Long Term strategic planning with NOAA & NWS on telecommunications

issues, (i.e. voice & video) led to agency-wide technology and

convergence upgrades

SID - NOAA Telecommunications Project Manager/Engineer 11/1999

to 7/2005

. Project Manager at NOAA on FTS2001 network service transitions from AT&T

to MCI/Verizon

. Cost saving credits won for NOAA Line Offices, $3 to $4 Million on

FTS2001 services

. Established accurate FTS2001 data circuit/service databases for FTS2001

services

. Performed business development at SID winning U.S. Courts Voice GSA

proposal

. Developed full SID U. S. Courts VOIP combined office voice system/VOIP

CBA/RFP

. Developed On-Line tool for tracking FTS2001 Project network migrations

at NOAA

. Business process and modeling used in developing Oracle based on-line

DAR order system

WMF Group (now Prudential) Telecommunications Manager 7/1998

to 11/1999

. Managed Voice and WAN functions for CIO Dept. at 22 WMFG offices

. Engineered voice & WAN services at two newly opened WMFG offices

. Managed centralized WMFG voice related Help Desk functions and trained

staff

. Frame Relay router/switch and Nortel/+Avaya PBX & Key System

Administration

CIS Global - NIH Center of Information Technology -Telecommunications

Engineer 4/1997 to 6/1998

. Performed Operations and Maintenance functions in main NIH Data Center

. Developed Cost Benefit Analysis (CBA) for Remote Access Server (RAS)

products & services

. Used RAS server to replace outdated NIH, ISP and Host Computer, remote

data connections

. Did maintenance on NIH voice system (5ESS) and VTC equipment on CIT

Remedy ticket system

New Boston Systems - MCI Government Markets, Telecommunications Engineer

3/1995 to 4/1997

. Project Manager on FMB upgrade projects for FAA LINCS private TDM

network

. NOC Desk engineer for Newbridge Network TDM, Frame Relay & voice grade

circuits

. New node installations using the Newbridge 4602 Openview platform

. Development and manipulation of FAA circuit and network database

structures

Booz-Allen & Hamilton/Trawick & Associates HCFA Contract Officer

7/1993 to 11/1994

. Participated on technical panel to review PBX/LAN switch proposals for

new Health Care Finance Association (HCFA) headquarters (Woodlawn, MD)

. Performed technical writing on Government RFP using FAR guidelines

. Performed network/system designs for selected equipment on HCFA HQ

planning documents

INTELSAT - Staff Engineer ITAF Project 9/1990

to 12/1992

. Developed planning documents for Interim Technical Annex Facility

(ITAF)

. Worked with Staff Engineers to develop ITAF Functional Specification -

the multiple network and system planning book for ITAF, the Intelsat

Disaster Recovery facility

. Managed team of contracted Field Engineers to install 25 computer

systems and 12 communications systems, including cabling and to perform

test integration at ITAF

. Disaster Recovery - COOP test plans developed and full/partial cutover

scenarios tested

Butler Service Group - Johns Hopkins APL Satellite Field Engineer

10/1989 to 8/1990

. Obtained Secret level clearance to perform satellite tracking and

communications with GEOSAT (Navy) and Wooden Stake (Star Wars)

spacecraft

. Used telemetry and historical satellite orbital data to determine

flight paths to track two satellites

. Shared satellite operations data with APL scientists to improve next

generation of APL satellites

ITT Antarctic Services - Senior Electronics Technician - McMurdo Antarctica

8/1988 to 4/1989

. Performed ET duties in Antarctica including repairs to power equipment,

to satellite VSAT s

. Installed PBX (NEC) at South Pole Station and did maintenance on McMurdo

voice lines & system

. Installed VAX host computer and Ethernet for National Science Foundation

(NSF) & Navy networks

. Integrated PBX, FAX, LAN and host computer to connect to USA via P-P M-

Wave links and twin Inmarsat VSAT terminals at remote island

communications facility (Black Island)

. Worked with NASA Engineers to move and upgrade the SPSDL South Pole

orbiting satellite data link equipment

References Available upon request:

Cisco Routers 1700 Series, 1800 Series, 2500, 3500 & 3600

Series, PIX Firewall

Cisco Switch Cisco Catalyst 2900 Series, 3500 Series. 3700

Series

Juniper Routers J Series 4350 & 550 SSG Series with Avaya,

Netscreen router/firewall

Host Computers IBM, HP, Unisys, Sun, Prime, DEC-VAX

Operating Systems Cisco IOS, JUNOS, Linux, DOS, MS Windows XP to

Current, Apple MAC

CSU Devices Adtran Atlas BRI/PRI/T1, DCB Fractional T1/PRI

CSU/DSU, Paradyne

MUX Frame-NT Passport, Alcatel, TDM-Timeplex,

NewBridge, M13, Inverse

PBX / VoIP NorTel Meridian/SL1, Avaya IP Office, Cisco AVVID,

NEC, Lucent 5ESS

Wireless Router LAN-DLink, Linksys, Cisco (802.11)

WAN Protocols Frame Relay, MPLS, DS-1, DS-3 ATM, ISDN, SONET,

OC-3, OC-12 SLC-96

AV Equipment Mixers, Digital Switch, CTG Audio, Cable Head End,

IP-DVR, AV Room Design, multimedia systems,

TV/Radio broadcast systems

Audio/Video Codec Polycom FX, VSX, HDX Tandberg - 800, Edge 85/95,

Profile 3/6/8K MPX

Audio/Video MCU & Polycom MGC & RMX MCUs, Tandberg-Codian 4200/4500,

Accessories IP-VRC, IP-DVR, IP/ISDN Gateways, VCS

Gatekeeper/Firewall, TMS, Multi Media

Satellite - VSAT Inmarsat VSAT, Hughes VSAT & I-Direct, Satellite

primary/BU T1 & Video

Software Apps, Visual Basic, MS Office, MS Project, Visio, Front

Page, Database DBMS

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